IT Support

GTN Technical Staffing

Job Location:

Grapevine, TX - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

IT Support

Work From Home

Technical troubleshooting with responsive employee support. Cover everyday user issues (hardware software and application) account administration equipment coordination and basic security operations all through fully remote support.

Prepare and distribute computers and related equipment while keeping inventory information current.

Assist with potential security concerns.

Explore opportunities to improve support delivery through automation and emerging technology.

The Well-Qualified Candidate Will Have

1 years of desktop support for both Windows and macOS devices
Familiarity with cloud-based productivity directory or device-management platforms.
Strong investigative and problem-solving abilities
A service-oriented approach to working with non-technical employees
The judgment to research problems independently and recognize when escalation is appropriate
The ability to work effectively in a fully remote environment

IT SupportWork From HomeTechnical troubleshooting with responsive employee support. Cover everyday user issues (hardware software and application) account administration equipment coordination and basic security operations all through fully remote support.Prepare and distribute computers and related...