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IT Support Engineer Boston, MA
Job Location:
Job Location:
Boston, NH - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
8 September 2026 (6 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our enterprise-level client in Boston MA has an immediate need for an IT Support Engineer. Please see below for full details--
Job Notes:
-3-6 month contract / extendable and perm possible with good performance.
-ASAP start date
-Onsite in Boston MA.
-Drug & Background required.
Responsibilities:
Maintains analyzes troubleshoots and repairs computer systems hardware and computer peripherals.
Documents maintains upgrades or replaces software systems.
Supports and maintains user account information including rights security and systems groups.
Install upgrade support and troubleshoot 10 Windows 7 and Microsoft Office Apple Mac iPhones iPads and any other authorized desktop applications
Install upgrade support and troubleshoot printers computer hardware and any other authorized peripheral equipment
Perform general preventative maintenance tasks on computers laptops printers and any other authorized peripheral equipment etc.
Performs work in compliance within specified warranty requirements
Returns defective equipment/parts to maintenance inventory documents customer repairs maintains and restocks assigned parts inventory to insure proper spare parts levels
Responsible for monitoring operating managing troubleshooting and restoring to service any personal computers (PC) notebooks or any other equipment that has authorized access to the network.
Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support team
Provide user data and application recovery and use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software
Works with vendor support contacts to resolve technical issues within the desktop environment
Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
Routine or as requested health check of IT systems for printers copiers fax machines scanners and video conference equipment and providing reports as needed.
Provide training end users on how to operate the equipment as requested
General Requirements/Experience:
2-4 years of experience in the field working as an IT Support Specialist or in a related area.
Familiar with a variety of the fields concepts practices and procedures.
Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.
Excellent technical knowledge of PCs and desktop hardware.
Able to operate effectively in a team environment with both technical and nontechnical team members
Self-confidence in your analytical and problem-solving skills good communication (both verbal and written) skills
Planning organizing skills good administration management skills
Desired:
Microsoft Certified Technology Specialist essential A or similar certifications
Why Choose Merge IT
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100 enterprise-level clients (aka Big Name - think big banks big pharma etc.).
We would love to connect with you! Follow us on social media and be the first to know about open positions career advice and insider tips and tricks. Find us by searching @MergeITLLC on Instagram Facebook or Twitter or paste this link into your browser: IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in the job posting guarantees employment.
Job Notes:
-3-6 month contract / extendable and perm possible with good performance.
-ASAP start date
-Onsite in Boston MA.
-Drug & Background required.
Responsibilities:
Maintains analyzes troubleshoots and repairs computer systems hardware and computer peripherals.
Documents maintains upgrades or replaces software systems.
Supports and maintains user account information including rights security and systems groups.
Install upgrade support and troubleshoot 10 Windows 7 and Microsoft Office Apple Mac iPhones iPads and any other authorized desktop applications
Install upgrade support and troubleshoot printers computer hardware and any other authorized peripheral equipment
Perform general preventative maintenance tasks on computers laptops printers and any other authorized peripheral equipment etc.
Performs work in compliance within specified warranty requirements
Returns defective equipment/parts to maintenance inventory documents customer repairs maintains and restocks assigned parts inventory to insure proper spare parts levels
Responsible for monitoring operating managing troubleshooting and restoring to service any personal computers (PC) notebooks or any other equipment that has authorized access to the network.
Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support team
Provide user data and application recovery and use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software
Works with vendor support contacts to resolve technical issues within the desktop environment
Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
Routine or as requested health check of IT systems for printers copiers fax machines scanners and video conference equipment and providing reports as needed.
Provide training end users on how to operate the equipment as requested
General Requirements/Experience:
2-4 years of experience in the field working as an IT Support Specialist or in a related area.
Familiar with a variety of the fields concepts practices and procedures.
Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.
Excellent technical knowledge of PCs and desktop hardware.
Able to operate effectively in a team environment with both technical and nontechnical team members
Self-confidence in your analytical and problem-solving skills good communication (both verbal and written) skills
Planning organizing skills good administration management skills
Desired:
Microsoft Certified Technology Specialist essential A or similar certifications
Why Choose Merge IT
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100 enterprise-level clients (aka Big Name - think big banks big pharma etc.).
We would love to connect with you! Follow us on social media and be the first to know about open positions career advice and insider tips and tricks. Find us by searching @MergeITLLC on Instagram Facebook or Twitter or paste this link into your browser: IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in the job posting guarantees employment.
Required Experience:
IC
