IT Supervisor

We are seeking an experienced IT Supervisor to manage a remote team responsible for technology training application assistance system preparedness and end-user support. This position is well suited for a hands-on leader who understands healthcare technology has experience delivering training and can help maintain reliable systems accurate data and regulatory compliance in a fast-moving environment.

• Supervise mentor and develop a remote team of IT training and application support professionals
• Coordinate the creation implementation and delivery of technology and healthcare application training
• Help maintain application performance system readiness data quality and compliance standards
• Collaborate with department leaders and cross-functional partners to ensure support and training initiatives meet business needs
• Develop and enhance training resources process documentation workflows and support guidelines
• Track team productivity coordinate schedules assign responsibilities and manage competing priorities
• Build a customer-focused support environment centered on ownership teamwork and ongoing improvement
• Confirm that technical support practices comply with healthcare regulations privacy requirements and internal policies

• High school diploma or equivalent with a minimum of two years of experience in IT operations
• Current HIPAA compliance training or credential
• Solid understanding of healthcare applications IT processes data accuracy and effective training methods
• Experience coordinating teams balancing priorities and supporting employees in a remote environment
• Excellent communication organizational documentation and troubleshooting abilities
• Ability to work effectively with clinical operational and technical stakeholders