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IT Specialty Analyst Willow

Sentara Hospitals


Job Location:

Norfolk, MA - USA

Yearly Salary: USD 89294 - 131851
Posted: 6 October 2026 (2 days ago)
Application Deadline: 3 January 2027
Vacancies: 1 Vacancy

Job Summary

City/State

Norfolk VA

Work Shift

First (Days)

Overview:

Overview
Responsible for the day-to-day support optimization maintenance and enhancement of Epic Willow applications including Willow Inpatient and/or Willow Ambulatory systems. Collaborates with pharmacy leadership clinicians operational stakeholders and IT teams to analyze workflows implement system improvements and support safe efficient medication management processes. Evaluates software releases upgrades and new functionality to optimize clinical and business outcomes while ensuring regulatory compliance and patient safety. Performs workflow assessments gathers functional requirements develops testing plans and supports implementation of system enhancements. Provides application support incident resolution change management and project coordination while serving as a subject matter expert for Epic Willow applications.

Education

  • Bachelors Degree in Information Systems Healthcare Administration Pharmacy Clinical Discipline or related field (Required)
  • Experience may be considered in lieu of a Bachelors Degree

Certification/Licensure

  • Epic Willow Inpatient and/or Epic Willow Ambulatory Certification (Required)


Experience

  • Minimum of 3 years of relevant application support clinical informatics healthcare IT or Epic experience with a Bachelors Degree
  • Minimum of 5 years of relevant experience in lieu of a Bachelors Degree
  • Experience supporting Epic Willow Inpatient and/or Willow Ambulatory applications in a healthcare environment
  • Experience analyzing pharmacy workflows and translating business and clinical requirements into system solutions
  • Experience with application testing upgrades change management incident management and system optimization
  • Experience collaborating with cross-functional teams pharmacists providers nursing staff and operational leaders on application enhancements and implementations



We provide market-competitive compensation packages inclusive of base pay incentives and benefits. The base pay range for full-time employment is $89294.40 - $131851.20 annually. Additional compensation may be available for this role such as shift differentials on-call pay shift premiums extra-shift incentives or bonus opportunities. Compensation within the range may vary based on qualifications experience location market conditions and business needs. Note: If an annual salary is posted it is based on a full-time colleague working 2080 hours annually. Sentara offers a comprehensive benefits package including medical dental vision life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation sick time and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.


Required Experience:

IC


About Company

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Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.

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