IT Specialty Analyst Willow
Norfolk, MA - USA
Job Summary
City/State
Norfolk VAWork Shift
First (Days)Overview:
Overview
Responsible for the day-to-day support optimization maintenance and enhancement of Epic Willow applications including Willow Inpatient and/or Willow Ambulatory systems. Collaborates with pharmacy leadership clinicians operational stakeholders and IT teams to analyze workflows implement system improvements and support safe efficient medication management processes. Evaluates software releases upgrades and new functionality to optimize clinical and business outcomes while ensuring regulatory compliance and patient safety. Performs workflow assessments gathers functional requirements develops testing plans and supports implementation of system enhancements. Provides application support incident resolution change management and project coordination while serving as a subject matter expert for Epic Willow applications.
Education
- Bachelors Degree in Information Systems Healthcare Administration Pharmacy Clinical Discipline or related field (Required)
- Experience may be considered in lieu of a Bachelors Degree
Certification/Licensure
- Epic Willow Inpatient and/or Epic Willow Ambulatory Certification (Required)
Experience
- Minimum of 3 years of relevant application support clinical informatics healthcare IT or Epic experience with a Bachelors Degree
- Minimum of 5 years of relevant experience in lieu of a Bachelors Degree
- Experience supporting Epic Willow Inpatient and/or Willow Ambulatory applications in a healthcare environment
- Experience analyzing pharmacy workflows and translating business and clinical requirements into system solutions
- Experience with application testing upgrades change management incident management and system optimization
- Experience collaborating with cross-functional teams pharmacists providers nursing staff and operational leaders on application enhancements and implementations
Benefits: Caring For Your Family and Your Career
Medical Dental Vision plans
Adoption Fertility and Surrogacy Reimbursement up to $10000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term Short-Term Disability and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance $5250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down $10000
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
IC
About Company
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.