IT Solutions Engineer – AI, Automation & Cloud

IT Solutions Engineer AI Automation & Cloud #1111

Clearance: US Citizenship Required; ability to obtain a government clearance if required.

We are looking for an IT Solutions Engineer who wants to do more than keep systems running. This role is for someone who can help reinvent internal IT by building practical automations improving employee experiences and using AI-assisted spec-driven development to turn business needs into reliable solutions.

Our environment spans both Microsoft and AWS in real production use. We are Microsoft-heavy across Microsoft 365 Teams SharePoint Entra ID Intune Defender Power Platform Copilot and Azure services while also running multiple production systems applications and cloud services in AWS. The successful candidate needs to move comfortably between at least these two clouds and choose the right platform tool or service for the problem at hand.

This is a hands-on role for someone who likes solving messy problems learning quickly documenting what they build and delivering tools people actually use. You will support core IT operations but the bigger opportunity is to identify friction in the business and build secure maintainable solutions that reduce manual effort and help people work better.

What Youll Do

• Build useful internal tools automations workflows scripts and lightweight applications that improve how employees work.

• Use spec-driven development practices to clarify the problem define expected behavior document assumptions and deliver maintainable solutions.

• Use AI tools responsibly to accelerate research solution design development troubleshooting documentation and iteration.

• Improve and extend our Microsoft 365 environment especially Teams SharePoint Entra ID Intune Defender Power Platform Copilot and related services.

• Work interchangeably across Microsoft/Azure and AWS environments including production systems applications APIs source control CI/CD infrastructure automation monitoring identity and security controls.

• Partner with business users to understand pain points prioritize high-value opportunities and deliver solutions people will actually adopt.

• Help keep IT operations secure reliable documented and aligned with compliance needs such as CMMC ISO 27001 and ISO 20000.

Required Skills and Experience

• Minimum of a Bachelors and 3 years of hands-on experience supporting Microsoft 365 endpoint management identity collaboration tools or modern IT operations.

• Experience building automations workflows scripts integrations internal tools or low-code solutions.

• Comfort moving between Microsoft/Azure and AWS environments with the judgment to understand where each platform fits and how to support production workloads responsibly.

• Ability to turn ambiguous requests into clear specifications working prototypes tested solutions and practical documentation.

• Responsible use of AI-assisted tools for research development troubleshooting documentation and continuous learning.

• Strong troubleshooting communication documentation and user empathy.

• Familiarity with security access control least privilege audit evidence and compliance-conscious operations.

Preferred Skills and Experience

• Power Platform Microsoft Graph PowerShell Python JavaScript REST APIs or similar development experience.

• Amazon Kiro Microsoft Copilot GitHub Copilot ChatGPT Copilot Studio Azure AI OpenAI-based tools or AI-powered internal assistants.

• Hands-on experience with AWS services such as IAM Lambda S3 CloudWatch CloudFormation ECS API Gateway or related production operations; familiarity with AWS GovCloud and Microsoft GCC High; plus common Infrastructure as Code tools.

• GitHub GitLab source control CI/CD DevOps practices or repeatable deployment approaches.

• Government contracting CMMC Level 2 ISO 27001 ISO 20000 NIST SP 800-171 or other regulated/security-conscious environments.

You Might Be a Fit If

You see a manual process and immediately start thinking about how to improve it. You are comfortable supporting systems but you also want to build things simplify things and help people work better.

You are curious practical and self-directed. You can learn an unfamiliar environment talk with users write down what good looks like build a solution test it document it and keep improving it.

You are excited by AI because it changes how technical work gets done but you also understand that internal solutions must be secure reliable supportable and aligned with company policies.

Why This Role Matters

Internal technology should make work easier not harder. This role helps us get more leverage from Microsoft 365 Azure AWS AI automation and other platforms so IT can become a more proactive engineering partner to the business.

Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions and to drive our clients missions forward through innovation. We use Agile and DevSecOpsprinciples to provide services including application development biometrics and identity management cloud and infrastructure optimization IT and legacy modernization and data management.

As a Washington Post Top Workplace award winner for the past THIRTEEN years in a row the Top Workplaces USA for the past five years and a recipient of the Companies As Responsive Employers (CARE) Award for the past six years Dev Technology employees enjoy:

• Generous and flexible time-off policy
• Flexible work schedules and telework options including remote work availability for eligible projects
• Career development opportunities including a mentorship program technical and management training through Dev University hands-on learning through DevLab tuition reimbursement and paid training opportunities
• Industry-leading benefits including a choice of two health plans that include dental and vision flexible spending account commuter benefits life insurance and more
• 401K matching with a 5% matching contribution
• Regular team and company social events including our annual party happy hours fitness challenges and more
• A focus on community engagement including company wide support activities employer match for donations and time off for volunteer efforts
• To learn more about working at Dev Technology visit Working At Dev Technology Group

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Dev Technology Group operates in the following states: AL AR AZ CO DC FL GA ID IL IN MD MA ME MI MN MO MS NC NJ OH OR PA SC TN TX VA WV.