IT Security Engineer IV

• Administer and enhance the ServiceNow Security Incident Response (SIR) module: security incident workflows assignment and escalation rules SLA definitions form and UI configuration and integrations with SIEM SOAR and threat intelligence sources.
• Design build and maintain the Detection-as-Code (DaC) pipeline: detection development version control CI/CD-based testing and automated deployment.
• Develop and tune detections across EDR cloud network email and DLP telemetry.
• Build SOAR playbooks API integrations and automation to streamline SOC workflows.
• Support administration and optimization of the SIEM/SOAR platform stack.
• Contribute to AI SOC initiatives: investigation coverage expansion alert triage automation and integration health.
• Apply MITRE Telecommunication & CK mapping FP-rate gating*** and detection lifecycle standards to all deployed content.
• Partner with SOC analysts and incident response to translate operational gaps into engineering solutions.

• Proven SOC experience (detection engineering security engineering or senior analyst capacity) with a demonstrable engineering mindset.
• Hands-on experience administering the ServiceNow Security Incident Response (SIR) module: configuring security incident workflows business rules assignment logic and SIEM/SOAR/API integrations and maintaining the module in a production SOC environment.
• Hands-on automation and scripting primarily Python and experience building or contributing to Detection-as-Code pipelines.
• Strong grounding in MITRE Telecommunication & CK Pyramid of Pain Cyber Kill Chain and the incident response process and its phases.
• Deep understanding of at least one of: endpoint security (macOS and Windows internals telemetry detection) or cloud infrastructure (cloud-native services Kubernetes runtime detection).
• Solid networking fundamentals including DNS.
• Working knowledge of IAM SSO (SAML/OIDC) and Zero Trust architecture concepts.
• Working knowledge of Data Loss Prevention concepts and detection use cases.
• Understanding of AI Detection & Response: securing and monitoring AI/LLM usage in the enterprise.
• Familiarity with agentic AI frameworks and applying AI to SOC operations and detection engineering workflows.

• ServiceNow certifications relevant to the platform (e.g. Certified System Administrator Security Incident Response implementation experience).
• CI/CD tooling (Git GitHub Actions or similar) for security content deployment.
• Experience integrating AI/LLM capabilities into SOC triage or detection pipelines.
• Familiarity with Risk-Based Alerting concepts.

For workers in the United States PrideGlobal and its affiliates offers eligible employees comprehensive healthcare coverage (medical dental and vision plans) supplemental coverage (accident insurance critical illness insurance and hospital indemnity) 401(k)-retirement savings life & disability insurance an employee assistance program legal support pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race religious creed color national origin ancestry physical disability mental disability reproductive health decision making medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other characteristic protected by applicable federal state or local law.

Fair Chance Employment
PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants including those with criminal histories in a manner consistent with applicable state and local Fair Chance laws and ordinances including the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process or to perform the essential functions of this role please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance we will provide written notice of lactation accommodation rights and this notice will automatically be given upon hiring any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN LPN Nurse Aides Therapists) referred to Kentucky nursing facilities assisted living communities or long-term care facilities in accordance with KRS 216.793.