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IT Schools Manager – K-12 Schools
Job Location:
Job Location:
Austin, TX - USA
Yearly Salary:
USD 68000 - 70000
Yearly Salary:
Posted:
29 September 2026 (19 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: IT Schools Manager K-12 Schools
Job-Type: Full time
Contract Days: 220 Days
Reports to: Chief Operating Officer
Job-Type: Full time
Contract Days: 220 Days
Reports to: Chief Operating Officer
Annual Salary: $68000 - $70000
ABOUT WAYSIDE SCHOOLS: Wayside Schools is a tuition-free open-enrollment public charter school network serving Pre-K 3 through 12th grade scholars in South and Southeast Austin. Wayside is committed to rigorous academics and creating an inclusive caring community where all scholars are prepared for college and future success.
Job Goal:
The IT Manager is the leader for Wayside Schools and is responsible for the planning coordination management and day-to-day operation of technology services across all campuses. The position provides both strategic leadership and hands-on technical support to ensure reliable secure and effective technology systems that support teaching learning and business operations. This position is a working manager who provides hands-on technical support while managing the overall technology function.
As a working manager the IT Manager directly performs and oversees a broad range of technology responsibilities including network and systems administration troubleshooting equipment installation and repair cybersecurity technology projects vendor management and user support. The IT Manager also supervises the IT Support Specialist responds to technology emergencies and system outages and serves as the primary technology resource and advisor to school leadership.
Required Education Experience and Certification:
- Bachelors degree in Information Technology Computer Science Information Systems or a related field.
- 3 years of progressively responsible experience in information technology including network systems hardware software and user support.
- Experience managing and supporting technology operations across multiple locations; K12 educational experience is preferred.
- Demonstrated ability to independently troubleshoot install configure maintain and repair technology hardware software network infrastructure and related systems.
- Experience leading IT projects managing vendors and technology services and overseeing technology-related purchasing.
- Experience supervising training or providing technical direction to IT staff.
- Strong knowledge of network infrastructure cybersecurity data protection cloud-based systems hardware software and technology troubleshooting.
- Experience supporting both Apple and PC platforms and familiarity with student information systems learning management systems and other K12 technology applications.
- Ability to respond effectively to technology emergencies system outages cybersecurity incidents and other situations requiring immediate technical support.
- Relevant IT certifications in networking cybersecurity systems administration Microsoft Apple Google Cisco or related areas are preferred.
Performance Requirements
- Develop and document an ongoing vision and strategy for the organizations technology infrastructure and services.
- Lead and manage the day-to-day technology operations and technical support services across all Wayside campuses.
- Provide hands-on network administration system troubleshooting equipment installation configuration repair maintenance and upgrades.
- Provide timely technical support and assistance to staff and campuses including troubleshooting classroom and administrative technology needs.
- Develop tools training and resources to support the effective use and implementation of technology throughout the organization.
- Develop and maintain relationships with technology vendors manage contracts and service agreements and oversee technology-related purchasing.
- Identify grant opportunities and manage federal funding applications and service renewals through the E-rate program in accordance with USAC guidelines and regulations.
- Maintain system security data protection network integrity and appropriate cybersecurity practices across the organization.
- Respond to technology emergencies system outages cybersecurity incidents and other urgent technology needs to minimize disruption to school and business operations.
- Repair or coordinate the repair of technology-related equipment and maintain accurate records of equipment upgrades repairs warranties and replacements.
- Support the acquisition deployment configuration and lifecycle management of computers network equipment software and other technology resources.
- Serve as a technical consultant and resource to the administration campus leadership and curriculum leaders.
- Supervise manage and provide direction to the IT Support Specialist including assigning work establishing priorities and providing technical guidance.
- Develop and maintain procedures for backup business continuity disaster recovery and restoration of critical technology services.
- Monitor emerging technologies and make recommendations regarding technology improvements replacements security and organizational needs.
- Assist with development and management of the IT budget and make recommendations regarding technology purchases and resource allocation.
- Travel between campuses as needed to provide technical support manage projects and respond to technology needs or emergencies.
- Perform other duties as assigned.
Sills Requirements
- Strong interpersonal written verbal communication and organizational skills.
- Strong customer service skills with a professional responsive and solutions-oriented approach when working with staff administrators vendors and scholars.
- Ability and willingness to learn new technologies and adapt to changing technology needs.
- Strong leadership and management skills with the ability to train guide and support junior technology staff.
- Strong problem-solving and critical-thinking skills with the ability to identify issues determine root causes and implement effective solutions.
- Knowledge of classroom and instructional technology including Apple TVs document cameras VoIP/intercom systems sound systems projectors and related equipment.
- Experience deploying configuring and managing Google Workspace Google Apps and Chrome in an educational or business environment.
- Experience managing and troubleshooting Chromebooks through the Google Admin Console.
- Strong understanding of network infrastructure protocols and tools including switching routing firewalls wireless controllers DHCP DNS and Active Directory.
- Experience deploying configuring and managing enterprise Mobile Device Management (MDM) solutions for Apple devices; experience with Jamf Pro preferred.
- Experience managing Single Sign-On (SSO) Universal Directory and other identity and access management services; experience with Okta preferred.
- Ability to diagnose and resolve hardware software network and connectivity issues across Apple Windows and Chrome OS environments.
- Ability to prioritize multiple technology needs respond effectively to urgent issues and work independently with minimal supervision.
- Ability to document technical procedures maintain accurate records and communicate technical information clearly to non-technical users.
- Ability to travel between campuses and provide hands-on technical support as needed.
Physical Effort and Work Environment
- Ability to lift carry and move technology equipment and other materials weighing up to approximately 40 pounds.
- Ability to perform hands-on technical work which may include bending kneeling reaching climbing ladders working under desks and accessing equipment in various locations.
- Ability to work in office classroom and technology equipment environments and travel between Wayside campuses as needed.
- Ability to respond to technology emergencies and system outages which may occasionally require work outside of regular business hours.
- Regular and reliable attendance is required for this position.
- Work may occasionally be performed outside of normal school hours to support technology implementations maintenance emergencies or other organizational needs.
Personal Work Relationships
- Reports directly to the Chief Operating Officer (COO) and works collaboratively with senior leadership to support organizational technology needs and priorities.
- Maintains frequent and effective communication with campus administrators teachers staff and other employees to assess needs provide technical guidance resolve issues and support the effective use of technology.
- Supervises and provides direction training and support to the IT Support Specialist.
- Develops and maintains professional relationships with technology vendors service providers and other external partners.
- Serves as the primary technology resource and advisor to administration and school leadership.
- Exercises independent judgment in prioritizing technology needs resolving issues and making recommendations regarding technology systems services security and resources.
- Receives direction from the COO and is formally evaluated in accordance with Wayside Schools performance management practices.
Benefits
- Employer paid health insurance including medical dental vision and life insurance
- 10 days of accrued leave per year
- Professional development opportunities
- 403(b) retirement plan
Required Experience:
Manager
About Company
Welcome to Wayside Schools At Wayside Schools, we are ALL scholars who are capable of greatness. We believe that every child deserves access to a quality education, and our goal is to put each child on the path to
