IT Program Manager
Washington, AR - USA
Job Summary
This position is with the Institute of Education Sciences (IES) located in Washington DC. National Center for Education Statistics (NCES) within IES is responsible for the design and conduct of rigorous research activities including education statistics and education evaluation. It is also responsible for ensuring knowledge derived from rigorous research can be applied to problems of education policy and practice strengthening education system and improving student outcomes.
APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200 applications or at 11:59PM Eastern Time on the listed closing date whichever occurs first.
We encourage you to read this entire vacancy announcement prior to submitting your application.
As a IT Program Manager GSyou will be responsible for:
- Leads the design of a portfolio-wide strategy for a large-scale student assessment portfolio including test delivery and reporting.
- Serves as senior advisor to National Center for Education Statistics (NCES) and Institute of Education Sciences (IES) leadership and other internal/external stakeholders on all facets of the program of work including IT program design implementation modernization technology risk(s) and management.
- Serves as Contracting Officers Representative (COR) on multiple IT conjunction with program leadership develops project technical specifications prepares procurement requests and assists the Contracting Officer (CO) in proposal review source selection and other aspects of the procurement process. Post-award monitors the contractors technical managerial and financial performance through on-site inspections document reviews and meetings with key personnel.
- Serves as Information System Owner (ISO) for multiple IT systems ensuring compliance with federal laws and regulations.
Condition of Employment:
As a condition of employment for accepting this position you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.
If you are a current federal employee you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements we will review your responses to the core eligibility questions on the occupational questionnaire as well as your submitted resume and required documents. To make an accurate determination you will need to include on your resume your federal position title pay plan occupational series grade level agency dates for which you held the grade level (stated as MM/YYYY to MM/YYYY OR MM/YYYY to PRESENT) and total hours worked per week. Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social).
Key Requirements:
Relocation will not be paid.
Males 18 and over must be registered with the Selective Service.
Must be a US Citizen.
Must complete background and fingerprint check.
Probationary Period - You may be required to serve a 1-year probationary period or 2-year trial period.
Minimum Qualification Requirements:
You may meet the minimum qualifications for the GS-15 if you possess the specialize experience.
Specialized Experience for the GS-15 One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments:
1. Experienced in setting organizational priorities and developing road maps for large-scale student assessment IT projects including collaboration with education leaders and policymakers to translate business needs into technical solutions and clearly explain system features to both technical and non-technical audiences.
2. Experience leading modernization technology transformation and technical execution for large-scale student assessment platforms including IT principles and concepts throughout the system development life cycle.
3. Experience in systematically analyzing the collection use sharing and maintenance of Personally Identifiable Information (PII) and data protection throughout the data life cycle.
Knowledge Skills and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).
1. Knowledge in planning and executing technology projects for student assessments conducted at scale such as major national or international data collections.
2. Skills in the technology and delivery of assessments of students academic knowledge. Partners closely with the IES CTO to shape the IT strategy for modern IT solutions that are scalable and focused on performance resilience and security.
3. Ability to serve as senior-level Contracting Officers Representative (COR) for multiple IT contracts.
4. Knowledge of inherently governmental functions related to federal information technology system requirements.
Basic Experience Requirements Example (IT Specialist GS-15 grade levels) applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies in addition to meeting the specialized experience requirement as demonstrated through the assessment of skills. You must possess IT-related experience (paid or unpaid experience and/or completion of specific intensive training (e.g. IT certification) as appropriate) demonstrating each of the nine competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (i.e. any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Decision Making - Makes sound well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change. 4. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. 5. Interpersonal Skills- Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations. 6. Oral Communication- Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately. 7. Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations. 8. Teamwork- Encourages and facilitates cooperation pride trust and group identity; fosters commitment and team spirit; works with others to achieve goals. 9. Technical Competence- Uses knowledge that is acquired through formal training or on-the-job experience to perform ones job; works with understands and evaluates technical information related to the job; advises others on technical issues.
Education cannot be substituted for experience for this position and grade level.
Veterans Career Counseling: If you are a veteran interested in receiving tips on preparing a federal resume and/or how to prepare for an interview you may email to schedule a session with a career counselor (Veterans Counseling Session should be placed in the subject line of the email).
Student Loan Default: If selected for this position we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default we will contact you to make arrangements for repayment prior to making an official offer of employment.
Suitability and Investigation: If selected for this position you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.
Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.
Financial Disclosure: This position does not require financial disclosure.
Bargaining Unit: This position is not included in the bargaining unit.
Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued should vacancies occur. We may also share selection certificates amongst program offices across the agency.
Reasonable Accommodation Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: you are unable to apply online and would like to request information about the Alternate Application process please use the contact information at the bottom of this announcement.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As an ED employee you will also benefit from our family-friendly work environment. As part of our commitment to maintain a work life balance we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC