IT Plant Engineer

Stefanini Group is hiring!

Stefanini is looking for an IT Plant Engineer Wayne MI

For quick apply please reach out to Saurabh Kapoor at /emailprotected

We are looking for IT Plant Engineer responsible for ensuring the reliable and efficient operation of physical and virtual servers private cloud environments networksincluding telecommunicationspersonal computers and other business-critical infrastructure components. This role oversees the technology infrastructure that supports the business and provides internal users with troubleshooting and escalation support for issues that may impact system health. Responsibilities also include setting up user systems and operating systems supporting plant-floor technology and maintaining infrastructure across a multi-shift manufacturing operation.

Responsibilities

• Manage the organizations IT infrastructure including Servers Networks Storage systems Mainframe Telecommunications networks Virtualization platforms
• Collaborate with security teams to implement and maintain robust security measures including Firewalls Intrusion detection systems Access controls
• Configure and maintain networking equipment including Routers Switches Firewalls VPNs Quality of Service (QoS) Wireless access points

• Establish and maintain data backup and recovery procedures to ensure business continuity during system failures or following malicious threats.
• Monitor usage patterns and enterprise system performance to identify potential issues including SLA-related metrics and proactively resolve them to ensure the continued availability and reliability of critical systems.
• Analyze system capacity and performance trends to anticipate future infrastructure needs and provide recommendations for investment prioritization as necessary.
• Perform routine network maintenance and system upgrades including Service packs Patches Hot fixes Enhancements
• Design and implement Infrastructure as Code (IaC) scripts and automated processes to reduce manual intervention and enhance the repeatability and testability of infrastructure modifications.
• Troubleshoot complex software and hardware issues escalated by technical support teams. Ensure resolutions are documented and added to the organizations knowledge repository.
• Set up and configure user systems including:
  • Installing and configuring operating systems
  • Installing and configuring software applications
  • Installing and configuring hardware devices

Skills Required

• IT Operations Operations Support Systems Technical Troubleshooting IT Support Technical Customer Support Technical Support

Experience Required

Senior Associate Experience:

• 3 to 5 years of experience in a relevant field

Work Schedule and Manufacturing Plant Support

• Support a multi-shift operation in a manufacturing plant.
• Must be able to work onsite with flexible hours to support a multi-shift operation.
• Support weekend production when necessary.

Technical Support

• Provide technical support for plant business customers throughout the manufacturing plant including:
  • IT applications
  • Infrastructure
  • Operating systems
  • End-user productivity tools

Collaboration and Incident Management

• Interface with corporate IT and business owners to prioritize improvement efforts.
• Support plant-floor systems and corporate teams in resolving incidents.
• Provide triage and execute business continuity plans.
• Support escalations.
• Provide hands-and-feet support to internal support teams and other global teams including:
  • Database Administration (DBA)
  • Server Operations
  • Operations Control
  • Network Operations

Application and Hardware Support

• Focus on the integration and long-term maintenance of applications and hardware.
• Assist the Site IT Manager with managing assignments and workload.
• Develop maintain and share accurate support documentation.

Network and Server Environment

• Support local network equipment in a Cisco-based environment.
• Support local servers across both physical and virtual environments in a Windows- and Linux-based ecosystem.

Factory of Tomorrow Support

• Support Factory of Tomorrow deployments and expansion efforts utilizing:
  • Industrial Internet of Things (IIoT)
  • iOS
  • Software-defined networking
  • Mobile technologies
  • Android-based equipment

Education Required

• High School Diploma or GED

Education Preferred

• Bachelors Degree

About Stefanini Group

The Stefanini Group is a global provider of offshore onshore and near shore outsourcing IT digital consulting systems integration application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas Europe Africa and Asia and more than four hundred clients across a broad spectrum of markets including financial services manufacturing telecommunications chemical services technology public sector and utilities. Stefanini is a CMM level 5 IT consulting company with a global presence. We are a CMM Level 5 company.

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