IT OT Network Analyst

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Position Summary:

The IT/OT Network Analyst is responsible for supporting maintaining and improving network infrastructure across corporate IT and Operational Technology environments. This position serves as a technical liaison between operations engineering teams vendors and Corporate IT to ensure secure reliable and well-governed connectivity for business systems facility networks OT/IoT/IIoT devices and related technology platforms. The role requires strong technical troubleshooting capabilities an understanding of industrial and operational network environments and the ability to support both day-to-day operations and project-based deployments while maintaining compliance with organizational standards and cybersecurity requirements.

Travel Requirement: Up to 30% including travel to other cities or states as business needs require.

Key Responsibilities:

• Operational Technology Support:
  • Provide technical network support for OT IoT and IIoT systems used within operational environments.
  • Partner with plant engineers operators and maintenance personnel to ensure technology solutions support operational continuity and safety requirements.
  • Assist with troubleshooting connectivity issues related to industrial systems equipment networks monitoring platforms and vendor-managed solutions.
  • Support segmentation secure communications and access control practices between corporate and OT environments.
• IT/OT Project and Deployment Support:
  • Assist with the implementation of new hardware software network and infrastructure solutions across assigned facilities.
  • Participate in IT and OT projects including upgrades migrations integrations network refreshes and technology standardization initiatives.
  • Coordinate with vendors and internal stakeholders to validate technical requirements installation readiness and post-deployment support needs.
  • Track assigned tasks communicate risks or issues and provide timely updates to Corporate IT leadership.
• End-User and Facility Technology Support:
  • Provide hands-on support for desktops laptops mobile devices printers telephony conference room technology and other facility IT assets as needed.
  • Respond to service requests and incidents in accordance with established support procedures and service expectations.
  • Escalate issues appropriately and collaborate with Corporate IT teams to ensure timely resolution.
    

Required Qualifications:

• Associates or Bachelors degree in Information Technology Computer Science Network Administration Cybersecurity or a related field; equivalent professional experience may be considered.
• Minimum of three years of experience in network administration infrastructure support desktop support or IT/OT operational environments.
• Working knowledge of TCP/IP routing switching VLANs VPNs wireless networking firewalls and network troubleshooting methodologies.
• Experience supporting industrial plant manufacturing utilities energy or similar operational environments is strongly preferred.
• Ability to work independently prioritize multiple tasks and support time-sensitive operational issues in a fast-paced environment.
• Strong written and verbal communication skills with the ability to coordinate effectively with technical and non-technical stakeholders.
• Ability to travel up to 30% and provide onsite support at assigned facilities as required.

Preferred Certifications and Technical Experience:

• CompTIA Network Security GIAC or equivalent network/security certification.
• Cisco CCNA Fortinet NSE Palo Alto Networks or comparable network infrastructure certification.
• Microsoft Certified: Endpoint Administrator Associate or similar endpoint identity or infrastructure certification.
• Hands-on experience with Cisco Fortinet Palo Alto or similar enterprise network and security platforms.
• Familiarity with Azure AWS or Google Cloud networking concepts is preferred but not required.
• Experience with analog telephony VoIP systems or unified communications support is a plus.
• Familiarity with industrial control systems OT cybersecurity practices network segmentation and secure remote access models is preferred.

Core Competencies:

• Operational awareness and ability to work effectively in plant or industrial environments.
• Strong analytical troubleshooting and documentation skills.
• Commitment to cybersecurity compliance safety and reliable technology operations.
• Professional judgment accountability and ability to communicate clearly with leadership vendors and site personnel.

Benefits

• Health Care Plan (Medical Dental & Vision)
• Retirement Plan (401k IRA)
• Life Insurance (Basic Voluntary & AD&D)
• Paid Time Off (Vacation Sick & Public Holidays)
• Short-Term & Long-Term Disability
• Training & Development

FCC Environmental Services LLC operates in a multicultural global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract motivate and retain the best people in our industry whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

FCC Environmental Services LLC is proud to be an equal opportunity workplace employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities Females Protected Veterans and Individual with Disabilities.