IT Operations Technician

Nucor Business Technology (NBT)is seeking qualified applicants for the position ofIT Operations Technician. This position is responsible for configuring operating and maintaining various enterprise-wide systems as well as supporting internal IT partners across the enterprise. The IT Operations Technician will provide technical support to Nucor Data Systems as required. Installing configuring testing and supporting various business applications and infrastructure hardware (networking computers camera systems wireless hand-held devices etc.).

This position will be based onsite at either our Nucor Data Systems location in Frankfort KY or Madison IN. The selected candidate will provide support for both locations and must be willing to travel regularly typically 60/40 between Frankfort and Madison.

Responsibilities include but are not limited to:

• Provide technical support to employees using phone email chat and the ticketing system; provide in-person support to onsite employees and remote support to other locations
• Order configure and deploy new equipment and manage used inventory
• Assist in the implementation/installation maintenance/troubleshooting and licensing of software and applications
• Troubleshooting and maintaining IT infrastructure equipment such as computers/laptops phones servers access control systems and network devices
• Create and support user account and group membership setups
• Support project work as assigned
• Create and maintain documentation regarding incidents projects and inventory
• Work a rotational on-call IT support schedule that may include evenings and weekends as needed
• Must obtain AZ-900 Certification MD-102 and AZ-104 Certification within the first year

This role plays a key part in accelerating our AI and automation roadmap including the design and implementation of agentic systems that reduce manual effort and improve workflow efficiency. This position will require a partnership with business stakeholders to translate real operational challenges into scalable AIpowered solutions.

Candidates must be legally authorized to work in the US (Nucor Business Technology (NBT) will not sponsor the need for a visa now or in the future).

Safety is the most important part of all jobs within Nucor; therefore candidates must be able to demonstrate the ability to initiate lead and uphold safety policies practices procedures and housekeeping standards at all times.

• 1-year technical experience supporting users with hardware software administration and IT customer support as defined in the responsibilities
• IT related associate degree or 2 years of equivalent recent experience

• Experience installing configuring and troubleshooting MS Windows Office Outlook and other basic Windows applications
• Experience troubleshooting networking equipment Conference rooms audio/visual and access control systems/cameras/badges
• Experience with workstation imaging software and an MDM solution such as Microsoft Intune
• Experience in a heavy industrial setting
• SAS Platform experience
• Microsoft PowerShell Experience
• Cloud Management Experience
• Microsoft ADO Experience
• Experience working in a Scrum project management framework