IT Operations Manager

TAT Technologies (TAT) is a fast-growing profitable provider of aerospace thermal management power and actuation products and repair services. As a global partner to leading aerospace companies TAT delivers innovative solutions across commercial defense OEM and MRO markets. With over 600 employees and operations in the U.S. and Israel TAT is recognized for its flexibility technical expertise and commitment to customer success.

TAT Technologies Tulsa Site serves as the companys center of excellence for heat transfer manufacturing and maintenance repair and overhaul (MRO) services. The site supports commercial regional rotary-wing and military aircraft customers worldwide providing high quality solutions that enhance aircraft performance reliability and mission readiness.

We areseeking a dynamichands-onITOperationsManagertosupportour IT infrastructure and role blends operational leadership with strategic oversight supporting both sitelevel andenterprisewideinitiatives. The ideal candidate is a strong technical leader with project management capabilities and a continuous improvement mindset.

This is a hands-on workingleader role. Even with a small IT team and outside vendors to rely on the ITOperationsManager stays close to the technology shifting between strategy and execution ofteninthe same day. A typical week can meandiscussing details on ourCorporateroadmap sharingbudgetneeds then configuring a server adjusting a firewall rule modifying an ERP screen or resolving an enduser issue.

Examples of theWorkYoullSupport

• Help drive delivery of our CMMC Level 2 deployment and thensupportthe tools and processes to secure our data across the enterprise.
• Modernize legacy infrastructure-migrate aging servers and platforms onto current Windows Server and cloud services (Microsoft 365 / Azure) while preserving business data and minimizing downtime.
• Support the ERP-customize and extend PentagonERP build integrations withshop-floorand business systems and streamline order-to-delivery workflows.
• Connect the enterprise-design and maintain reliable multi-site connectivity (e.g. SD-WAN) so ERP and shared systems stay fast and available across locations.
• Build layered security-Work with vendors thatrun a defense-in-depth program (endpoint protection managed detection and response MFA email security) and meet defensecontractor requirements such as CMMC DFARS ITAR and GCC High.
• Administer Microsoft 365-manage and harden the tenant (Exchange Online SharePoint Defender) and handle licensing.
• Support users hands on-keeping the plant and office productive through helpdesk operations device and MDM management and enduser training.

Responsibilities

Strategic Leadership & Governance:

• Contribute to the IT strategy and roadmap sharing your ideas for improvements. Help keepbudget aligned with business goals.
• Provide thought leadership on emerging technologies and industry trends.
• Collaborate with senior leadership to support transformation initiatives and business growth.
• Establish governance across IT operations projects and compliance efforts.

Infrastructure & Systems Management

• Assist with design development and maintenance of IT enterprise architecture.
• Manageinstallations upgrades and configurations of hardware and software.
• Maintain and optimize local and cloud-based networks servers and systems.
• AdministerMicrosoft Office 365Active Directory DNS DHCP SharePoint (OnPrem) SQL Server IIS Hyper-V Oracle and Quantum ERP.

Security & Compliance

• Implement robust cybersecurity measures and risk management frameworks.
• Ensure compliance with federal and industry regulations (SOX ISO GDPR CMMC DFARS ITAR).
• Manage data backup disaster recovery and business continuity policies.
• Maintain infrastructure compliance for audits and government agencies.

Team & Vendor Management

• Work with a small team of IT professionals and manage outsourced vendor relationships.
• Track contracts software licenses and vendor performance (e.g. ISPs telecom providers).
• Foster a customer-driven mindset and ensure high levels of internal and external satisfaction.

Data & Analytics

• Perform business analytics author SQL queries and stored procedures.
• Publish reports via SQL Server Reporting Services.
• Support enterprise-wide data management integrations and business intelligence initiatives.

Application Development & Support

• Write and maintain custom programs usingC# .NET or Python.
• Support end-user computing help desk operations and technology training.

• Bachelors in Information Technology Management Information Systems (MIS) Computer Science Engineering or a similar field required. MS or MBA is a plus.
• US Citizenship is required.
• At least5-10years of experience in IT leadership within manufacturing and engineering organizations.
• Knowledge of defense contractor compliance requirements and processes (GCC High CMMC DFARS ITAR etc.).CMMC Level 2 deployment experience a plus.
• Knowledge of cybersecurity practices and frameworks threat assessment / detection incident response and risk mitigation strategies.
• Experience with Microsoft 365 platform and licensing.
• Expertise in implementing and managing enterprise-level IT systems cloud platforms and data analytics environments.
• Proficient with enterprise-wide data management including data analytics business intelligence database administration data integrations and data warehousing.
• Expertise with enterprise architecture system integration and software package/application development methodologies.
• Knowledge of networks end user computing and help desk processes.
• Excellent project management problem-solving and decision-making abilities.
• Stronginterpersonalcommunication skills across diverse teams and cultures.
• Ability to manage multiple projects and lead technical teams effectively.
• Hands-on operational approach with strategic vision.
• Applicable professional technical certifications are strongly desired.

TAT Technologies is dedicated to providing an inclusive fun and unique workplace. We believe in acknowledging and appreciating the value of our team members. One way we value our team is by providing a comprehensive and expansive benefits offering to include Major Medical Dental Vision Life 401K with company matching STD LTD accidental coverages EAP and more. Insurance carriers vary based on location.

Equal Employment Opportunities (EEO) TAT TECHNOLOGIES is committed to maintaining a supportive healthy and productive work environment free from discrimination harassment or bullying and complying with all legislative requirements. This includes equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran.

Required Experience:

Manager