IT Manager

IT Manager

About Us
At Gooseneck Implement our purpose is to enable our employees and customers to lead a fulfilling life. Rooted in our core values of Genuine Passion and Genuine Gratitude we operate with integrity accountability and resolve. As a trusted partner in the Ag equipment industry we create an optimal business environment ensuring success for our employees and customers.

About the Position
Department: IT
Reports to: Chief Technology Officer
Supervises: IT Specialist & Data Solutions Developer

Purpose
The IT Manager oversees and coordinates all technology-related efforts within the company ensuring efficient and effective utilization of technology resources. They are responsible for coordinating product/service selection setup support communications and data protection to assist employees in completing their work efficiently. The IT Manager ensures the availability of up-to-date hardware and software applications while providing proper training to employees in their usage. Additionally they play a crucial role in establishing and maintaining robust cybersecurity measures to protect the companys digital assets.

Responsibilities

• Maintains IT asset information to ensure appropriate lifecycle management.
• Coordinates purchasing new technology solutions including computers servers cell phones software etc.
• Develops and enforces policies to allow for the most cost-effective use of existing solutions.
• Maintains knowledge of current technology and stays abreast of new technological advancements to provide cost effective solutions for the company.
• Maintains administration of all user IDs and passwords grants clearance to systems and applications
• Safeguards dealership technology systems through items such as acceptable use password and network access policies
• Develop strategy for IT Security infrastructure to ensure compliance with industry best practices and standards including ongoing security assessment and response identity and authentication services patch management timely back-ups firewalls intrusion detection systems encryption tools and other security technologies.
• Assess the criticality of identified vulnerabilities within the Gooseneck environment and guide the remediation of these vulnerabilities to meet compliance and maintain a secure environment.
• Installs all software vendor and pricing updates on all systems and coordinates the installation and set-up of all new equipment.
• Conduct cybersecurity awareness training for all employees to promote a culture of security-conscious behavior and ensuring that employees understand their roles and responsibilities in maintaining information security.
• Provides IT support to employees in all locations by prioritizing troubleshooting and resolving problems quickly.

• Escalates technology installation and support issues to appropriate dealership partner and vendor personnel as appropriate.
• Maintains staff by recruiting selecting orienting and training employees; maintain a safe and secure work environment; developing personal growth opportunities.

Experience Education Skills and Knowledge

• Strong communication skills with ability to train others in technology solutions.
• Experience with Cisco routers servers firewalls and network technology.
• Strong knowledge and experience with Azure & AWS and relevant cloud technologies.
• Ability to define problems collect data establish facts and draw valid conclusions.
• Must be physically able to perform minor lifting of equipment climbing or crawling to install equipment and run cables and occasionally long periods of time sitting at a workstation.
• Must be willing to travel to company locations.
• Familiar with John Deere and competitive products desired
• Bachelors degree in computer science Information Systems or a related field is required.
• Relevant certifications such as CISSP CISM Azure AWS or OSCP (Certified Security or networking specialty are highly desirable).

Pre-Employment Requirements:
Gooseneck Implement is committed to providing a safe and productive work environment. Candidates must be able to pass pre-employment screenings including drug screen background check and MVR review. This position requires the employee to be insurable as it requires travel to all Gooseneck locations.

Required Experience:

Manager