IT Manager

Washington-based Sea-Tac Electric is a full-service electrical services company with 35 years of expertise in electrical design engineering new building electrical design-build construction electrical repairs and service voice and data structured cabling systems and security systems for commercial properties.

We are seeking an IT Managerto join our dynamic team. This role offers the opportunity to lead electrical design projects from concept to completion ensuring compliance with local codes standards and best practices. The ideal candidate will bring technical expertise leadership and a collaborative spirit to develop exceptional results for our clients. #SEATAC #Industria

The IT Manager is responsible for the ownership support and continuous improvement of the Spectrum ERP platform across the organization. This is a hands-on role that serves as Spectrums primary technical and functional resource and performs daily Tier 13 IT support responsibilities.

This position combines ERP application management system integration and service desk operations to ensure system reliability optimized business processes and high-quality end-user support across finance operations and field teams.

Key Responsibilities

Spectrum Application Ownership & Support

Serve as the primary internal SME for Trimble Spectrum ERP

Provide Tier 13 support for Spectrum-related issues including user access system errors and data integrity concerns

Perform user provisioning role-based access management and system configuration

Collaborate with Trimble support to resolve escalated issues

Maintain system documentation configurations and support procedures

ERP Optimization & Business Process Alignment

Partner with Accounting Finance Operations and Project teams to:

o Optimize workflows (AP AR Payroll Job Cost)

o Improve data consistency and reporting accuracy

o Standardize processes across business units

Identify and implement system enhancements and feature adoption opportunities

Support reporting and analytics initiatives to improve operational visibility

Acquisition Integration & ERP Support

Support Spectrum onboarding for newly acquired companies including:

o Data migration support and validation

o Chart of accounts alignment

o Workflow and process standardization

Assist with testing validation and go-live activities

Coordinate with internal stakeholders and external vendors during integration efforts

Project & Vendor Coordination

Support Spectrum-related projects upgrades and enhancements

Coordinate with Trimble and third-party vendors for issue resolution and system improvements

Track tasks risks and deliverables to ensure alignment with business objectives

Data Reporting & System Integration

Ensure data integrity across Spectrum and integrated systems

Support integrations between Spectrum and:

o Microsoft 365 ecosystem

o Reporting/BI tools

o Other enterprise applications

Assist in developing consistent reporting across business units

IT Service Desk & Technical Support (Daily Responsibilities)

Perform daily Tier 13 support across:

o Microsoft 365

o Hardware and endpoints

o Network and enterprise applications

Monitor and manage support queues ensuring SLA adherence and backlog reduction

Perform advanced troubleshooting and root cause analysis

Document solutions knowledge base articles and standard procedures

Support hardware deployments system upgrades and technology rollouts

Assist with asset management and inventory tracking

Contribute to ITIL-based service delivery practices

Required Qualifications

5 years of progressive IT experience including service desk infrastructure and enterprise application support

3 years of hands-on experience supporting and managing Trimble Spectrum ERP

Experience providing Tier 13 IT support in a service desk environment

Experience supporting SaaS enterprise applications and vendor-managed platforms

Experience with ERP implementations integrations or data migrations

Preferred Qualifications

Strong understanding of accounting systems and construction/project-based ERP

Experience in multi-entity or acquisition-driven environments

Experience with integrations and data migration tools

Exposure to audit/compliance frameworks (SOC 2 financial controls)

Key Competencies

Strong troubleshooting and analytical skills

Ability to translate business needs into technical solutions

Excellent communication across technical and non-technical users

High ownership mindset with a hands-on execution-focused approach

Ability to manage competing priorities in a fast-paced environment

The salary pay range for this position is $90000- $135000 annually. Please note that the compensation range reflects the base pay only and does not include benefits or bonuses this role may be eligible to receive.