IT Manager Infrastructure & Cybersecurity

REPORTING TO

VP of IT

ESSENTIAL JOB FUNCTIONS

• Oversee all aspects of network infrastructure across all 8 MW Springs locations inclusive of WAN LAN wireless and the security of each
• Manage server infrastructure including on-premises and cloud-hosted (AWS) systems ensuring availability performance and disaster recovery readiness
• Maintain monitoring and alerting to proactively identify and resolve outages and issues
• Work with application and ERP teams on project implementations and problem resolution
• Maintain patch management of network infrastructure servers and end-user systems to ensure systems are secure and up to date while minimizing business impact
• Manage cybersecurity infrastructure and related IT projects across all locations; evaluate and prioritize projects ensuring timely successful completion within approved budgets
• Manage network and server infrastructure life-cycle; maintain asset management of all hardware
• Document and maintain vendor relationships contracts and licensing
• Oversee requests incidents and problems escalated from the Service Desk; coordinate urgent and complex support issues
• Establish and maintain robust cybersecurity tools and processes (endpoint protection firewall management vulnerability management backup/recovery incident response) to ensure the safety and security of the company
• Own and maintain compliance with applicable regulatory and contractual security requirements including CMMC and lead readiness efforts documentation and audits related to these requirements
• Serve as a point of escalation and technical mentor to Service Desk and site IT staff

SKILLS AND ABILITIES

• 5 years leading IT infrastructure and/or cybersecurity functions ideally across a multi-site environment
• 8 years of IT experience as a systems/network engineer or infrastructure administrator
• Experience with IT security WAN/SD-WAN routing switching cloud services (AWS preferred) and server administration
• Working knowledge of virtualization and remote desktop solutions (e.g. RDSH/terminal server environments)
• Familiarity with CMMC and related federal contractor cybersecurity compliance frameworks (e.g. NIST 800-171) strongly preferred
• Strong communication skills and the ability to work effectively across all levels of the organization
• Technical certifications from key vendors such as Microsoft AWS or Cisco as well as familiarity with ITIL practices are a plus
• Strong analytical problem-solving and critical-thinking skills
• Ability to manage multiple projects and competing priorities in a lean team environment
• Organized detail-oriented and execution-focused

Required Experience:

Manager