IT Intern (Summer 2027)
Grand Rapids, MI - USA
Job Summary
The IT Internship provides a wide range of both hands on and technical opportunities to grow knowledge and experience. This intern works with our Helpdesk Technician to learn user behavior basic triage and troubleshooting skills. Additionally this position works closely with Wedgwoods IS Systems Specialist to understand basic configurations and good cyber security practice.
Bachelors level internships are paid $15 hourly.
RESPONSIBILITIES:
- Triage incoming Helpdesk Tickets
- Create Training Materials to Educate End Users on Technical Tasks
- Provision Deploy and Decommission Endpoints and Track Asset Management
- Meet regularly with IT Director concerning tasks performed jobs to be completed and to discuss items of need or concern.
- Regular predictable and reliable attendance is an essential function of this position. The employee must maintain a consistent work schedule and be available during the assigned hours to perform the duties of this role.
- Complete other tasks and responsibilities as assigned.
QUALIFICATIONS:
- High School diploma required.
- Currently enrolled in an Information Technology or Computer Science program.
- Good organization and communication skills and a willingness to learn and grow professionally.
- Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal purpose and objectives of the agency.
Required Experience:
Intern
About Company
Dedicated to Mental & Behavioral Health: Support and Healing for Children, Teens, Families, and Adults in West Michigan. Wedgwood is here to help.