IT Infrastructure Manager

MAJOR ACTIVITIES TO ENSURE ACHIEVEMENT OF KEY RESULTS AND DELIVERABLES

Lead the day-to-day operation monitoring performance and availability of infrastructure services supporting a 24/7 warehouse environment.

Maintain reliable resilient and secure infrastructure platforms supporting warehouse operations automation systems shipping receiving inventory management and business continuity.

Build strong relationships with local business leaders operations teams warehouse stakeholders global IT counterparts and service providers.

Define and maintain infrastructure processes standards and operating procedures aligned with Red Bull global standards and industry best practices.

Lead incident management problem management root cause analysis and service recovery for critical infrastructure disruptions.

Review and approve infrastructure-related changes impacting business operations.

Support infrastructure strategy development through continuous improvement modernization and scalability initiatives.

Lead infrastructure lifecycle planning technology refreshes and risk mitigation activities.

Manage vendor and service partner performance service levels and contract lifecycle activities.

Develop maintain and test business continuity disaster recovery and restoration plans to support rapid service recovery during major incidents.

KEY RESULTS AND DELIVERABLES (WHAT DOES SUCCESS LOOK LIKE) 

Critical infrastructure services support uninterrupted 24/7 warehouse operations with minimal unplanned downtime.

Infrastructure services meet defined SLAs performance objectives security standards and business expectations.

Strong trusted relationships are established with operations leadership business stakeholders global IT teams and technology partners.

Processes standards and controls are consistently followed and aligned with global IT requirements.

Disaster recovery and business continuity capabilities are documented tested and operationally effective.

Infrastructure platforms remain scalable secure resilient and ready to support future warehouse automation and business growth.

Qualifications :

• 7 years of experience in IT infrastructure engineering and operations including leadership or management responsibility.
• Experience supporting mission-critical 24/7 infrastructure environments in logistics distribution manufacturing or similar operational settings.
• Strong experience with enterprise networking including routing switching firewalls wireless technologies and WAN connectivity.
• Experience managing server storage virtualization hybrid cloud and data protection platforms.
• Experience leading infrastructure operations incident response change management lifecycle planning and operational improvement initiatives.
• Experience managing vendors managed service providers service levels and support contracts.
• Working knowledge of ITIL service management business continuity and disaster recovery principles.
• Preferred experience supporting warehouse automation OT/IT convergence industrial networking AGV/LGV systems WMS platforms or IIoT environments.
• Bachelors degree in Computer Science Information Systems a related field or equivalent practical experience.
• Bachelors degree in Computer Science Information Systems a related field or equivalent practical experience.

Additional Information :

This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa. The base salary range for this position is $112000- $168000 cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include: Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location) Red Bull North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law. We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Red Bull North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law.

Remote Work :

No

Employment Type :

Full-time