IT Engineer
Job Location:
San Francisco, CA - USA
Yearly Salary:
$ 150000 - 200000
Posted:
24 August 2026 (20 hours ago)
Application Deadline:
21 November 2026
Vacancies:
1 Vacancy
Job Summary
ABOUT RETOOL
Nearly every company in the world runs on custom software for critical operations like tracking performance metrics handling support workflows building admin dashboards and countless processes you might never have thought of. But most companies dont have the resources to properly invest in these tools leading to a lot of old clunky internal software or worse teams still stuck in manual and spreadsheet workflows.
AI has changed who gets to build software. The definition of developer now includes analysts operators and domain experts creating solutions directlyand the tools they reach for are multiplying by the week. Thats both an opportunity and a challenge: as more people build with more AI tools the risk of shipping ungoverned software into production grows just as fast.
At Retool were building the platform that makes all of it safe to ship. Build with any AI tool you want then deploy into one place that connects to your real business data enforces enterprise policies automatically and lets teams create once and reuse everywhere with shared trusted components. The cost of building software has collapsed. The cost of governing it hasntand thats the problem we solve.
Developers and domain experts have already automated over 100 million hours of work on our platform freeing them to focus on creative problem-solving and strategic work that drives real business value. The people closest to the problem can now build the software to solve it safely and within enterprise guardrails.
Lets build the future together.
WHY WERE LOOKING FOR YOU
Retool is growing quickly and the systems that power our internal operations need to scale with speed reliability and efficiency. Were looking for an IT² Engineer to design and build the systems that will power the next phase of that growth.
This is not a traditional IT role. You wont be measured on tickets closed. You will be measured on systems improved workflows automated and manual work eliminated.
This role is focused on leverage. You will build internal tools and automation that reduce operational overhead consolidate (and eliminate!) third-party tooling and enable teams across Retool to move faster with fewer constraints. You will also play a critical role in making Retool its own best customer by building with our platform and shaping how it evolves through real-world usage.
You will also help level up the team by mentoring other team members and contributing to a culture of strong engineering practices within IT².
WHO YOULL WORK WITH
Youll partner closely with teams across Security Infrastructure Finance Workplace and People Ops to design and build scalable systems that power internal operations.
This role sits at the intersection of systems security and internal product development. Youll work cross-functionally to translate operational pain points into automated workflows and internal tools while helping define how Retool itself is used inside the company.
IN THIS ROLE YOULL
- Design and build internal tools using Retool to power IT Security and operational workflows across the company
- Automate core business processes including onboarding offboarding access reviews procurement and internal service workflows
- Eliminate manual work and reduce operational overhead by replacing repetitive processes with scalable systems
- Identify opportunities to consolidate or replace third-party SaaS tools with internal solutions reducing cost and complexity
- Own identity lifecycle systems including provisioning RBAC and integrations across tools like Okta Rippling and other critical systems
- Improve security and compliance posture through automated access controls auditing and system design
- Build and maintain integrations across internal and external systems using APIs and event-driven workflows
- Partner with IT Security Infrastructure and business teams to turn fragmented processes into scalable well-designed systems
- Act as an internal product builder and power user of Retool helping shape how we use and improve our own platform
- Define and implement scalable patterns and best practices for internal tooling across the company
- Mentor junior team members and help raise the technical bar for automation and internal tooling across the team
THE SKILLSET YOULL BRING
- 5 years of experience in IT Engineering Systems Engineering Internal Tools or similar roles in a fast-growing technology company
- Proven track record of building internal tools and automation systems that eliminate manual operational work and scale business processes
- Strong experience designing and implementing automation using programming languages such as Python or JavaScript including API integrations and workflow orchestration
- Deep systems thinking with an automation-first mindset. You instinctively replace manual processes with scalable solutions
- Hands-on experience with identity and access management systems including Okta SSO SCIM and RBAC and designing reliable lifecycle workflows
- Experience operating across complex SaaS environments with a focus on consolidation optimization and cost reduction
- Ability to identify inefficiencies prioritize high-impact opportunities and build durable maintainable systems
- Strong communication skills and ability to operate cross-functionally with technical and non-technical stakeholders
- Experience mentoring or supporting junior engineers and contributing to a strong engineering culture
- High ownership mindset with a focus on measurable impact including efficiency gains cost reduction and risk mitigation
Retool offers generous benefits to all employees and hybrid work location. For more information please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK please refer to our careers page and review the indicated locations.
Required Experience:
IC
About Company
Build, deploy, and manage internal tools with Retool’s unified engine. Connect to any database, API, or LLM. Leverage AI throughout your business.