IT Desktop Support
Job Location:
Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
9 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
SCOPE OF WORKThe IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology REQUIREMENTSPossesses an outgoing amiable personality and desire to help othersEffective communication skills both verbal and writtenKnowledgeable in the Windows desktop environmentMaintains confidentiality of all Company informationExcellent time management skills and ability to multitaskParticipates in an on-call rotation and responds to critical IT incidents and emergency support requests during non-business hours as appropriate records files and documentationResponds to support requests and takes necessary steps to resolve problemsDocuments support issues and solutionsRemote problem-solving through use of remote connection toolsDiagnoses Windows and PC hardware and Software issuesLaptop tablet cell phone configurations and deploymentsBasic troubleshooting of LAN and connectivity issuesPerforms data migrations and assists in data restorations on local devicesEDUCATIONCompTIA A preferred; may be obtained within first year of employmentEXPERIENCEPrevious desktop support or IT helpdesk experience preferred
About Company
A full service industrial electrical contractor delivering first-rate electrical systems and 24/7 rapid response support for over 30 years.
