IT Deployment & Inventory Tech

ABOUT US

Our mission is to provide complete hardware software and support solutions enabling clients to operate their businesses more 1994 Omega Computer Services started as a small I.T. consulting firm and transformed over the years into a complete I.T. managed service provider. Now Omega is one of the top MSPs in Michigan providing cutting-edge IT solutions to businesses across diverse industries. We pride ourselves on delivering exceptional value and superior customer service as well as a strong company culture made possible by our staffs commitment to upholding our five core values:

DO THE RIGHT THING GROW OR DIE PASSION FOR OUR WORK HUMBLY CONFIDENT WE LOVE CUSTOMER SERVICE

THE POSITION

Were looking for a full-time IT Deployment & Inventory Technician based in-house with occasional travel to client this role youll be responsible for imaging configuring and preparing hardware for new client onboarding re-onboarding and day-to-day equipment needs. Youll make sure every device that goes out the door is set up right tracked accurately and ready for the client the moment it arrives. Learn more about our culture perks and benefits at RESPONSIBILITIES

Imaging & Configuration

• Image configure and test workstations laptops and devices using MDT and company imaging standards.

• Prepare equipment for client onboarding/re-onboarding projects ensuring devices are ready ahead of scheduled deployment dates.

• Troubleshoot imaging or configuration issues before equipment ships or is installed.

Installation & Deployment

• Install and set up hardware for onboarding/re-onboarding and day-to-day customer requests including occasional on-site visits.

• Coordinate with technical and account teams to confirm deployment timelines and client-specific requirements.

Inventory Management

• Maintain accurate records of equipment in stock in progress and deployed using in-house inventory systems.

• Track serial numbers asset tags and device assignments across clients.

• Monitor inventory levels and flag reorder needs before equipment runs short.

Documentation & Quality

• Keep client documentation current and accurate for every device deployed.

• Log and track work through the ticketing system following standard imaging and setup checklists to ensure consistency across every deployment.

• Identify opportunities to improve or streamline the imaging/deployment process.

Qualifications

• Experience with imaging tools (MDT or similar) hardware setup or IT deployment or strong aptitude and willingness to learn.

• Comfortable with repetitive detail-heavy work accuracy matters more than speed here.

• Basic troubleshooting skills for hardware and OS-level issues.

• Organized with the ability to track multiple devices/projects at once.

• Comfortable learning and using MDT FreshDesk ITGlue Hudu and internal systems.

• Willing to travel occasionally for client-site installs.

• Ability to lift and move equipment as needed.

WE CANT DO WHAT WE DO WITHOUT YOU

This role drives our mission forward by making sure every client starts strong with equipment thats imaged right set up right and ready to go from day one.

Required Experience:

Manager