IT Coordinator

As our IT Coordinator youll serve as the operational backbone of our Information Services team helping keep technology running smoothly across a multi-site this role youll coordinate IT operations support enterprise technology initiatives manage technology assets and partner with internal teams to deliver exceptional service while driving continuous improvement. 

• IT Operations Support: Support daily IT operations by coordinating service activities assisting the Information Systems team monitoring workflows and helping ensure efficient high-quality service delivery. 
• Technology Asset Management: Manage the full lifecycle of enterprise technology assets including inventory and CMDB accuracy procurement deployment licensing maintenance and retirement of hardware and software. 
• IT Project Coordination: Coordinate IT projects from planning through completion by tracking timelines organizing resources communicating updates and supporting successful project execution.  
• Documentation & Training: Develop and maintain technical documentation standard operating procedures training materials and knowledge resources that enable consistent support and user success. 
• Research & Process Improvement: Research emerging technologies evaluate solutions and identify opportunities to improve systems processes and operational efficiency. 
• Vendor & Contract Support: Partner with technology vendors to coordinate services manage technology agreements monitor costs and support purchasing and contract activities. 
• Reporting & Compliance: Maintain accurate records prepare operational reports support audits and help ensure technology assets and processes remain compliant with organizational standards. 
• Team Collaboration & Support: Provide technical support troubleshoot issues build strong relationships across the organization and contribute to a collaborative service-focused IT culture. 

Qualifications :

MUST HAVE: 

• Education: Associate degree or Bachelors degree in Computer Science Information Technology or related field. Relevant certifications and/or equivalent professional experience will be considered. 
• Experience: 4 years of experience in IT operations IT coordination IT project management technology asset management or related IT role. 
• Enterprise Systems & Platform:Experiencewith Azure AD/Entra ID Office 365 administration or cloud-based technologies. 
• Microsoft 365 & Excel Expertise: Skilled in Excel Word PowerPoint Outlook Teams and SharePoint. 
• Project Coordination & Prioritization: Experience managing multiple priorities coordinating projects tracking milestones and collaborating with cross-functional stakeholders to deliver results. 
• Work Authorization Requirement: Candidates must be legally authorized to work in the United States on a permanent basis. This position does not offer visa sponsorship now or in the future. 

NICE TO HAVE: 

• Professional Certifications: ITIL Foundation CompTIA A Network Project Microsoft 365 Certification Microsoft Power BI (PL-300) CAPM PMP or equivalent industry certifications 
• Enterprise IT Operations: Experience supporting IT operations in a multi-site organization including technology asset management procurement inventory control logistics and lifecycle management. 
• Business Systems & Reporting: Familiarity with enterprise applications Workday reporting tools and operational reporting to support informed business decisions. 

Additional Information :

SKILLS CRUCIAL TO SUCCESS IN THIS ROLE: 

• Organization & Prioritization: Effectively manage competing priorities coordinate multiple initiatives and consistently deliver high-quality work with strong attention to detail. 
• Communication & Collaboration: Communicate technical concepts clearly build trusted relationships and collaborate effectively with internal customers vendors and cross-functional teams. 
• Customer Focus: Deliver exceptional service by providing responsive timely support and creating a positive user experience. 
• Problem Solving & Critical Thinking: Strong analytical skills with the ability to troubleshoot technical issues identify patterns quickly learn new technologies develop practical solutions and make sound decisions aligned with business objectives. 
• Project & Process Management: Drive projects forward monitor progress identify opportunities for improvement and help implement more efficient processes. 
• Adaptability & Initiative: Demonstrate ownership work independently embrace change and proactively identify opportunities to improve operations. 

At Dungarvin youll play a meaningful role supporting the technology that empowers our teams and the people we serve. Youll have the opportunity to make a visible impact by improving IT operations supporting enterprise technology initiatives and helping deliver exceptional service across a growing multi-site organization. 

This role offers outstanding opportunities to expand your experience in IT operations technology asset management project coordination enterprise systems and process improvement while working alongside a collaborative team that values innovation continuous learning and shared success. 

IMPORTANT INFORMATION: 

Dungarvin Compass Cambrian are equal opportunity employers.  

The deadline for internal applications is set for two weeks from the date of the job posting. 

Remote Work :

No

Employment Type :

Full-time