IT Business Analyst

IT Business Analyst

Atlanta GA Hybrid

Position Type: Contract

In Person Only Interview

Short Description:

• Acts as the bridge between business and IT to design and implement system solutions. Analyzes complex needs documents requirements supports project rollouts and provides advanced training/support to help users maximize functional business tools.
• As an IT Business Analyst 3 you will serve as the strategic liaison between business units and IT departments to translate complex business needs into actionable high-quality technical solutions. Under general supervision you will lead the elicitation analysis and documentation of requirements for high-impact or enterprise-level systems. You will not only participate in the planning design and implementation of new or enhanced systems but will also act as a trusted advisor and mentor driving operational efficiency and ensuring the user community fully leverages functional business tools and support systems.

Responsibilities:

• Requirement Elicitation & Analysis: Lead workshops interviews and focus groups with cross-functional stakeholders to extract analyze and prioritize complex business requirements.
• Documentation & Design: Translate high-level business requirements into detailed functional specifications user stories use cases workflow diagrams and data models. Participate heavily in system design sessions to ensure technical solutions align with business goals.
• Project Planning & Implementation: Partner with Project Managers and Technical Leads to define project scope objectives and deliverables. Coordinate and participate in the deployment data migration and rollout of new or enhanced applications.
• Testing & Quality Assurance: Define User Acceptance Testing (UAT) strategies write comprehensive test scenarios and coordinate with business users to ensure deliverables meet validation criteria and quality standards.
• User Support & Enablement: Serve as a subject matter expert (SME) for core functional business tools. Develop training materials conduct user training sessions and provide advanced Tier-2/Tier-3 support to resolve complex functional system issues.
• Process Improvement: Continuously evaluate existing business processes and system workflows to identify bottlenecks proposing innovative automated or optimized solutions.
• Required Knowledge Skills and Abilities
• Advanced Analytical Thinking: Proven ability to synthesize complex ambiguous data from multiple sources into clear structured requirements.
• Technical Literacy: Strong understanding of the Software Development Life Cycle (SDLC) models (Agile/Scrum Waterfall) and familiarity with data tools (e.g. SQL queries data mapping tools or reporting dashboards).
• Stakeholder Management: Exceptional communication negotiation and relationship-building skills with a track record of successfully managing expectations across diverse user groups and leadership levels.
• Tools: Proficiency with business analysis and project tracking tools (e.g. Jira Confluence Miro Clickup Figma or equivalent).

Qualifications:

• Bachelors degree in a related field (e.g. Business Administration Information Technology Computer Science Management Information Systems) from an accredited college or university AND three (3) years of directly related experience in business analysis systems analysis or IT project environments.
• Preferred Qualifications (Optional Additions):
• Professional certification such as Certified Business Analysis Professional (CBAP) or PMI-PBA.
• Experience leading Agile scrum teams or acting as a proxy Product Owner.

Required / Desired Skills:

• Requirements Management: Elicitation workshops user stories use case development and BRD/FRD writing. Required 5 Years
• SDLC Methodologies: Agile Scrum and Waterfall frameworks. Required 5 Years
• Data & Technical Literacy: Basic SQL queries data mapping and system integration analysis. Required 5 Years
• Stakeholder Management: Facilitation negotiation conflict resolution and cross-functional collaboration. Required 5 Years
• User Enablement: Technical writing end-user training and Tier-2/3 application support. Required 5 Years
• UI/UX & Prototyping: Figma (wireframing/mockups) user interface design principles and user journey mapping. Required 5 Years
• AI & Productivity Tools: AI-assisted documentation prompt engineering for requirement generation and automated note-taking tools. Required 5 Years
• Testing & QA: User Acceptance Testing (UAT) coordination test script design and defect tracking Nice to have

Required Skills:

Elicitation workshopsuser stories use case development and BRD/FRD writingAgile Scrum and Waterfall queriesdata mappingFigmawireframing/mockupsuser interface design principlesuser journey mappingUser Acceptance Testing (UAT)test script designdefect tracking