IT Administrator
Job Location:
Richfield, MN - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Corporate Overview
Server Products is a highly regarded food and beverage technology company that manufactures products for the restaurant and food service markets. Server Products is committed to designing smarter solutions to everyday challenges so customers can serve easier faster and better than ever.
the opportunity
The IT Administrator is a hands-on technology professional responsible for the secure reliable operation and day-to-day support of the companys IT infrastructure end-user technology and core systems. This position supports employees in an office and manufacturing environment serves as a Tier 1 and 2 escalation resource and helps modernize a hybrid environment as services move to cloud-based platforms. The role requires strong customer service sound judgment and practical experience with Microsoft cloud services identity and access management endpoints networking virtualization backups cybersecurity and vendor-supported business applications.
Responsibilities
- Administer monitor and maintain network hardware Nutanix infrastructure Windows servers endpoints software telecommunications and related technology services.
- Maintain switches wireless access points firewalls VPN connectivity DNS DHCP VLANs and other network services; troubleshoot performance connectivity and availability issues.
- Administer Microsoft 365 Entra ID Intune and Active Directory including user accounts groups permissions multifactor authentication access reviews onboarding offboarding and license assignments.
- Provide responsive in-person and remote Tier 1 and Tier 2 support; assess urgency communicate status resolve issues and escalate when additional expertise or authority is required.
- Configure deploy patch and support computers mobile devices printers production-floor technology and approved software while maintaining accurate asset and lifecycle records.
- Monitor backup jobs investigate failures perform periodic restore testing and support disaster recovery and business continuity planning and exercises.
- Support cybersecurity controls vulnerability remediation endpoint protection system patching access controls monitoring and incident response in accordance with company requirements.
- Assist with secure migrations from on-premises infrastructure to cloud-based platforms and services including planning testing implementation documentation and user support.
- Support vendor-managed business applications and integrations including Salesforce ERP Boomi Azure and AWS; coordinate issue resolution with internal owners and external providers.
- Plan and complete assigned infrastructure and end-user technology projects; coordinate vendors timelines testing communications and follow-up activities.
- Maintain complete and current service tickets system documentation procedures inventories configurations and network diagrams; provide user training as needed.
Requirements
- Associate degree in information technology computer information systems management information systems computer science or a related field required. An equivalent combination of relevant education training and experience may be considered. Bachelors degree in a related field preferred.
- Minimum of 3 years of progressively responsible experience in systems administration network administration or Tier 2 technical support.
- Experience supporting technology in a manufacturing or similarly complex operating environment preferred.
- CompTIA Security Microsoft Endpoint Administration IAM Nutanix or other certifications preferred
- Working knowledge of networking technologies and protocols including TCP/IP DNS DHCP VLANs Wi-Fi VPNs switching and firewalls.
- Proficiency in supporting Windows 11 operating systems and business endpoints.
- Knowledge of Microsoft Windows Server 2019 or later and related server administration practices.
- Experience supporting Microsoft 365 including Exchange Online Teams SharePoint and OneDrive.
- Experience administering Entra ID Intune Active Directory user accounts groups permissions and access.
- Familiarity with Azure AWS cloud migrations and hybrid technology environments.
- Knowledge of Nutanix or comparable virtualization technologies.
- Knowledge of on-premises and cloud-based backup restoration and disaster recovery practices.
Benefits
- Five (5) weeks PTO
- Ten (10) Paid Holidays
- Three (3) days Paid to Volunteer
- Robust 401(k) with up to 6.0% Company Contribution/Match
- Exceptional health care benefits
Server Products is proud to be an Equal Opportunity Employer. Server Products does not discriminate against any person due to any protected classes or characteristics. Our employment decisions are based only on valid job-related requirements. We are committed to providing a workplace where all employees are treated fairly and with respect.
Required Experience:
Unclear Seniority
About Company
Server Products is a food and beverage technology partner that provides dispensers, serving stations, warmers, and other serving solutions for the foodservice industry.
