IT Admin II

We are looking for someone who is already living in either Boston or the San Francisco Bay area

About Us:

Zeitview is the leading intelligent aerial imaging company for high-value infrastructure providing businesses with actionable real-time insights to recover revenue reduce risk and improve build quality. We serve customers in the solar wind insurance construction real estate and critical infrastructure industries. Trusted by the largest enterprises in the world Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements here!

About the Role:

Zeitview is looking for a mid-level IT Engineer to join our Corporate IT team working fully remote from anywhere in the U.S. In this role youll take ownership of core systems infrastructure and security work that keeps a distributed remote-first company running smoothly while also serving as an escalation point for the trickier issues our helpdesk cant resolve on the first pass. Youll partner closely with IT leadership on projects rolling out new tools hardening our security posture and improving how a globally distributed team gets support and youll mentor junior IT staff along the way. Were looking for someone who can work independently communicate clearly across time zones and bring both hands-on troubleshooting skill and sound judgment about risk and scale.

What Youll Do:

• Own and administer core business systems identity/SSO endpoint management (MDM) Google Workspace or Microsoft 365 and other SaaS platforms used company-wide.
• Design deploy and maintain the systems and infrastructure that support a fully remote workforce including cloud-based directory services VPN and remote device management.
• Serve as an escalation point for complex helpdesk and end-user issues that junior IT staff cant resolve and provide guidance and mentorship to help them grow.
• Manage IT security fundamentals: endpoint protection access reviews MFA/SSO enforcement patch management and response to security alerts in partnership with the security team.
• Administer and monitor cloud infrastructure supporting internal IT systems (AWS Azure or GCP) including backups uptime monitoring and basic cost hygiene.
• Lead or contribute to IT projects end-to-end tool migrations onboarding/offboarding automation new-hire hardware programs and vendor evaluations from scoping through rollout.
• Build and maintain automation and scripting (e.g. PowerShell Bash Python) to reduce manual IT work and improve reliability of routine tasks.
• Maintain clear current documentation and runbooks for systems processes and incident response.
• Ensure compliance with internal IT policies and support external audits (e.g. SOC 2) by maintaining evidence of controls and access.
• Partner cross-functionally with People Security and Engineering teams to support company-wide technology needs across a distributed workforce.

What Were Looking For:

• 35 years of experience in IT engineering systems administration or a related infrastructure/support role ideally supporting a remote or hybrid workforce.
• Solid hands-on experience administering identity and SaaS platforms (e.g. Okta Google Workspace Microsoft 365 MDM tools such as Jamf or Intune).
• Strong networking fundamentals (TCP/IP DNS VPN firewalls) and comfort troubleshooting connectivity issues for remote employees.
• Working knowledge of at least one major cloud platform (AWS Azure or GCP) and general cloud security best practices.
• Scripting or automation experience (PowerShell Bash Python or similar) to streamline repetitive IT tasks.
• Practical understanding of IT security fundamentals access control endpoint protection vulnerability and patch management and experience supporting compliance frameworks like SOC 2 is a plus.
• Proven ability to work independently and communicate proactively in a fully remote asynchronous environment across time zones.
• Strong customer-service orientation and the ability to explain technical concepts clearly to non-technical colleagues.
• Bachelors degree in IT Computer Science or a related field or equivalent hands-on experience. Relevant certifications (e.g. CompTIA Security Microsoft/Google admin certs AWS/Azure fundamentals) are a plus.

Whats Included:

• Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure and you personally will play a large part in making this happen!
• Competitive salary annual bonus and equity
• Your choice of multiple medical insurance plans including one that covers 100% of the premium for yourself and your dependents
• 100% paid dental and vision insurance
• Unlimited PTO: We mean it when we say we prioritize work-life balance and mental health. Just be sure to share pictures of your vacation when you return!
• Equity: Stock incentive program
• Work-from-home environment: flexibility for employees should be the norm for companies
• Autonomy and upward mobility
• Diverse equitable and inclusive culture: a place where your voice matters

This role has a base salary range of $70000 - $80000 USD plus a target annual bonus and eligibility for stock options. Actual compensation may vary based on experience skills and location within the USA.

Zeitview is proud to be an equal opportunity employer. At Zeitview we believe in cultivating an environment where our team members can bring their authentic whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse inclusive and equitable workforce that includes age color sex disability national origin race religion or veteran status that is representative of the world around us where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better and we continue to take strategic steps to advance representation.

We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.