Internet Sales Manager
Job Location:
Phoenix, NM - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Position: Automotive Internet Sales Manager
Employment: Full-time commission only
Location: Phoenix AZ
Start Date: ASAP
About Us:
Courtesy Automotive Group is a family owned and operated business since 1955. At Courtesy we are more than just a dealership we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency customer satisfaction and fostering a positive environment for both our team members and clients.
The Internet Sales Manager is responsible for overseeing and managing all online sales activities internet lead generation and digital customer interactions. This position ensures timely follow-up with internet leads drives showroom traffic improves conversion rates and helps achieve dealership sales goals through exceptional customer service and effective sales management. This position will be responsible for overseeing all 9 Courtesy Dealerships inPhoenix Tucson and San Diego.
- Manage all incoming internet sales leads from dealership websites third-party lead providers social media platforms and manufacturer sources.
- Ensure prompt and professional responses to customer inquiries via phone email text and online chat.
- Develop and maintain processes that maximize lead conversion and appointment-setting performance.
- Monitor internet sales team performance including lead response times appointment rates show rates and sales conversions.
- Train coach and motivate sales consultants on effective internet sales techniques and CRM utilization.
- Maintain accurate customer records and communications within the dealership CRM system.
- Work closely with the Sales Manager and General Manager to achieve dealership sales objectives.
- Track and analyze key performance indicators (KPIs) and prepare performance reports.
- Assist customers with vehicle selection pricing financing options and product information.
- Resolve customer concerns and ensure a high level of customer satisfaction throughout the sales process.
- Coordinate inventory availability and online vehicle merchandising efforts with management.
- Ensure internet pricing vehicle listings and promotional information remain accurate and competitive.
- Stay current on industry trends digital marketing strategies and dealership best practices.
- Minimum 2 years of automotive sales experience.
- Previous leadership supervisory or management experience.
- Strong customer service and communication skills.
- Experience using CRM systems and internet lead management tools.
- Proven ability to meet and exceed sales goals.
- Excellent organizational and time-management skills.
- Proficiency in Microsoft Office and dealership software systems.
- Valid drivers license and insurable driving record.
- Prior automotive dealership Internet Sales Manager experience.
- Experience with manufacturer lead programs.
- Knowledge of digital marketing social media advertising and online reputation management.
- Ability to sit stand walk and use a computer for extended periods.
- Ability to operate motor vehicles safely.
- Ability to occasionally lift up to 25 pounds.
What We Have To Offer:
- Competitive compensation and uncapped commission.
- Paid time off
- Employee discounts.
- Comprehensive benefits such as health dental and vision insurance.
- Company-sponsored life insurance.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Values-driven culture built on professionalism integrity and a fun family atmosphere.
- $60000 -$120000 yr
Apply With Us:
If you are ready for a rewarding career and opportunities for career growth and advancement then consider joining the Courtesy Automotive Group family. Our interview process typically includes a phone interview one or multiple in-person interviews background check drug screening and a driving record review. Be a part of a winning team and outstanding culture apply with us today.
We hire the best and brightest from all races nationalities and sexes. We dont make decisions based on any protected characteristic.
Required Experience:
Manager
About Company
Position: Automotive Internet Sales ManagerEmployment: Full-time, commission onlyLocation: Phoenix, AZStart Date: ASAP About Us:Courtesy Automotive Group is a...
