Internal Communications Intern
Pittsburgh, PA - USA
Job Summary
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Schedule: Part-Time One Semester Internship
The Role
Are you a strong writer storyteller or digital content creator looking to gain real-world experience with a global organization
As a Communications Intern youll join the Water Solutions & Services (WSS) Communications team and gain hands-on experience creating content supporting employee engagement analyzing communication performance and improving the digital employee experience.
Youll own meaningful projects collaborate with experienced communications professionals and build a portfolio of work that makes an impact across a global workforce.
Featured Project: Digital Employee Experience & AI Readiness
Help improve how employees find access and use information across our SharePoint environment.
Youll:
- Audit and evaluate internal SharePoint content
- Identify outdated or duplicate content and recommend improvements
- Partner with content owners across the business
- Improve navigation content organization and employee experience
- Analyze site usage and engagement trends
- Support initiatives that make content more discoverable for AI-powered tools such as Microsoft Copilot
Featured Project: Frontline Storytelling & Employee Engagement (AQUA pros)
Get hands-on experience developing content that highlights the people who keep essential water services running.
Youll:
- Develop AQUA pro stories
- Interview service technicians and field leaders
- Create newsletter and Viva Engage content
- Support frontline-focused campaigns
- Analyze which channels reach technicians most effectively
- Recommend communication improvements based on audience needs
Communications Analytics & Content Operations
Learn how data drives communication strategy.
Youll:
- Produce newsletter
- Track and analyze engagement metrics
- Report monthly communications performance
- Create dashboards and summaries
- Support town halls and campaigns
- Measure story performance and reach
- Use data to make recommendations
What Youll Bring:
- Pursuing a degree in Communications Public Relations Journalism Marketing English Business Organizational Communication or related field
- Strong written and verbal communication skills
- Strong attention to detail and organization
- Ability to manage multiple projects simultaneously
- Interest in employee communications storytelling digital content and analytics
- Experience with Microsoft 365 applications preferred
Preferred Skills:
- Writing and editing
- Interviewing and storytelling
- Data analysis and reporting
- SharePoint or web content management
- Canva Adobe Creative Suite or similar content creation tools
- Familiarity with AI-enabled content creation tools a plus (Synthesia Writer Co-Pilot)
What Youll Gain:
- Experience working with a global communications team
- Exposure to frontline and field-service communications
- Experience with communications strategy digital employee experience and change communications
- Portfolio-building opportunities through published stories and communication campaigns
- Experience using data and analytics to inform communication decisions
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
About Company
Discover Flygt's innovative submersible pump solutions for various applications, including wastewater, mining, and more. As a leading manufacturer of submersible pumps, Flygt offers reliable and efficient products for your pumping needs. Learn more at Xylem US.