Intermediate Care Technician

• Assists in behavioral and psychiatric emergencies including crisis intervention and one to one observation of aggressive or suicidal patients using PMDB techniques.
• Uses approved ED communication techniques such as active listening restating and mirroring to complete questionnaires and templates.
• Maintains a safe therapeutic environment that supports patient dignity under licensed personnel supervision.
• Supports ED staff in caring for patients in complex or life-threatening conditions including setting up equipment and passing instruments for cardioversions thoracostomy tube insertion and mechanical ventilation.
• Recognizes life threatening situations and responds according to national/local protocols; initiates CPR (BLS) and AED use when trained and certified.
• Assists with airway management using BVM oral/nasal airways and verifies advanced airway placement with tools like pulse oximetry and capnography.
• Operates specialized medical equipment (defibrillators ECGs oxygen devices) and monitors patient condition reporting changes to licensed staff.
• Responds to facility wide medical emergencies as part of the Rapid Response Team Code Blue or transport team; implements emergency care per protocol.
• Works with team members to assess patient condition including checking for medical alert symbols and medications; maintains required life support certifications.
• Assists in triage by transporting patients obtaining vitals performing screenings collecting health/medication history and communicating findings to clinical staff.
• May serve as a clinical greeter monitoring patients in the waiting area and notifying the triage RN of condition changes.
• Conducts or assists with CPR and advanced emergency care training when qualified; may support health programs screenings stand downs and immunization activities.
• Performs other duties as assigned.

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 08/24/2026.

Intermediate Care Technician requires the Individual Occupational Requirements be met:

Individual Occupational Requirement: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists speech pathologists medical officers and optometrists. Therefore technician experience is experience that required application of the knowledge methods and techniques of the position to be filled. Do you meet this requirement

ENGLISH LANGUAGE PROFICIENCY In accordance with 38 U.S.C. 7402(d) No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.

- AND -

In addition to meeting the English Language Proficiency to qualify at the GS-07 level applicants must meet at least one of the following requirements.

GS-07 grade level: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists speech pathologists medical officers and optometrists. Therefore technician experience is experience that required application of the knowledge methods and techniques of the position to be filled. You MUST possess at least one year of specialized experience that equipped you with the particular knowledge skills and abilities to perform successfully the duties of Intermediate Care Technician position and that is typically in or related to the work of this position. To be creditable this experience must have been equivalent to at least the GS-6 grade level in the Federal Service.

Qualifying specialized experience includes: Collection/documentation gathers/documents essential and accurate information about patients such as medical history vital signs chief complaints allergies pertinent health problems current medications. Recognizes signs of medical emergencies applies knowledge of basic first-aid principles in responding to emergency situations. Knowledge of emergency medical methods such as first aid rescue techniques and threat assessments. Performs emergency medicine techniques to determine based on the diagnosis of the patient the approach or combination of approaches that will most effectively sustain patients life. Knowledge of the direct patient care techniques including activities of daily living (ADLs) ambulating patients infection control and emergency response; uses appropriate safety precautions. Knowledge of how to perform ones job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience.

- OR -

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: successfully completed one (1) year of graduate education or internship directly related to the position at the next lower grade level. This education must have been obtained in an accredited college or university. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one (1) year of full-time study. If that number cannot be obtained from the school 18 semester hours will be considered an academic year of graduate study. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. (COPY OF OFFICIAL OR UNOFFICIAL TRANSCRIPTS REQUIRED)

- OR -

COMBINATION OF EDUCATION AND EXPERIENCE: equivalent combinations of creditable specialized experience and education as described above to meet the total experience requirements for the position. This education must have been obtained in an accredited college or university. Only education beyond a one-half year (e.g. 6 months; 9 semester hours) of graduate level education may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify a copy of your transcript is required. Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Physical Requirements: Recurring duties may be performed in a continuous uninterrupted manner or at recurring intervals. The work involves extended periods of heavy moving and lifting of patients. Generally the work requires recurring bending lifting stooping stretching and positioning of patients.

Working Conditions: Employees may be exposed to infection and contagious diseases requiring the use of universal precautions. As part of the Rapid Response Team the incumbent may be exposed to all types of weather conditions and face risks and discomforts at the scene of accidents to include the possibility of noxious fumes and dangerous substances requiring the employee to comply with special safety and health precautions and/or to use protective gear.

Required Experience:

IC