Enter a job title or keyword

Intermediate Care Technician


Job Location:

Jacksonville, FL - USA

Yearly Salary: USD 45409 - 45409
Posted: 6 October 2026 (3 days ago)
Application Deadline: 6 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

The Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs Veterans Health Administration (VHA). This position serves as an advance technician for outpatient care settings such as; primary care mental health and specialty clinics. As an ICT Generalist the incumbent may serve in a medical center community-based outpatient clinic (cboc) mobile medical unit or may have virtual/remote assignments.


Duties

  • Duties include performing observation-based screening and collecting patient information in collaboration with licensed personnel. This may involve completing clinical reminders obtaining patient health history chief complaints medication history and identification of health-related conditions that may impact the patients health status. The incumbent will complete approved templates and tools such as the outpatient intake form normal result notes and follow up treatment protocols established by the agency.
  • The incumbent assists in behavioral/psychiatric situations in an outpatient setting. This can include assisting licensed personnel with crisis intervention management of aggressive or suicidal psychiatric patients by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB). The incumbent performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting including active listening restating and mirroring. The incumbent will maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel.
  • The incumbent assists outpatient licensed staff with the delivery of care to patients with complex specialized and potentially life-threatening situations. The incumbent assists licensed staff with preparing patients for medical evaluation setting up equipment passing instruments and providing treatment during in person or virtual visits. The incumbent operates specialized medical equipment to obtain diagnostic and therapeutic outcomes. The incumbent is responsible for collecting a wide range of specimens and preparing them for transfer to processing. Observes patient status and keeps licensed clinical staff informed of any change in condition.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Full-Time; Monday - Friday 0800-1630
Telework: This position may be authorized for ad-hoc telework. Ad-hoc telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Intermediate Care Technician/PD99968S and PD99363S
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements
Conditions of employment

    • You must be a U.S. Citizen to apply for this job
    • To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
    • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
    • Selective Service Registration is required for males born after 12/31/1959
    • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
    • Subject to background/security investigation
    • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
    • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
    As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:
    • your performance and conduct;
    • the needs and interests of the agency;
    • whether your continued employment would advance organizational goals of the agency or the Government; and
    • whether your continued employment would advance the efficiency of the Federal service.
    Upon completion of your probationary period period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
    Qualifications

    To qualify for this position applicants must meet all requirements by the closing date of this announcement 09/18/2026.

    You may qualify based on your experience and/or education as described below:

    GS-06 grade level:

    • Experience: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled in the normal line of progression for the occupation in the organization. Specialized experience includes but is not limited to: Obtain and maintain records of patient health history complaints and medication history; Performs Evaluation on patients for emergent/non-emergent medical conditions; Ordering and assisting appropriate diagnostic studies (vital signs EKG and immunizations); Performing interventions based upon patient symptoms and established protocols/standards; Assisting Physicians with complex specialized and potentially-life threatening procedures.
    GS-07 grade level:
    • Experience: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled in the normal line of progression for the occupation in the organization. Specialized experience includes but is not limited to: Prepare and administer medications through various methods examples include intramuscular injections subcutaneous injections intradermal injections oral aerosolized including oxygen topical intraocular (eye drops) Otic (ear drops) intranasal rectal (suppositories) local anesthetics intraurethral and intravenous. Perform minor surgical procedures medical interventions and administer treatments to manage care to combat disease or disabling symptoms example incise and drain various skin infections or abscesses. Order appropriate diagnostic studies under the direction of the supervising Licensed Independent Practitioner (LIP) obtains and Reports Diagnostic and laboratory results. OR
    • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed one (1) full year (18 semester hours) of graduate education that is directly related to the work of the position and have submitted transcripts with application. (Transcripts Required)
    Preferred Qualifications: Experience in the military as a Hospital Corpsman Combat Medic Medical Technician is highly desired.

    Examples of military occupational specialties highly desired include but are not limited to: 4NOX- Basic Medical Technician 4NOIC- Independent Duty Medical Technician X4NO- Aeromedical Evacuation Technician 1T2X1- Pararescueman 68W- Combat Medic Specialist 18D- Army Special Forces (Medic) 68WW1- Special Operations Flight Medic HM0000- Basic Hospital Corpsman HM8404- Field Medical Service Technician HM8425- Surface Force Independent Duty Corpsman HM8402- Submarine Force Independent Duty Corpsman HM8401- Search and Rescue Medical Technician HM8403- Fleet Marine Force Reconnaissance Independent Duty Corpsman HM8406- Aerospace Medical Technician and HS- Basic Health Services Technician.

    For more information on these qualification standards please visit the United States Office of Personnel Managements website at
    Additional information

    Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.

    Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the
    Procedures for Requesting a Reasonable Accommodation for Online Assessments.

    Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    This job opportunity announcement may be used to fill additional vacancies.

    The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at
    should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


    Required Experience:

    IC