Integrations Specialist

Indian River State College is a leading public institution on Floridas Treasure Coast serving students across multiple campuses in four counties. We are committed to academic excellence innovation and community engagement offering associate and bachelors degrees workforce training and continuing education programs that meet the needs of our region.

At The River we believe every students and every employees story matters. We value the diverse perspectives experiences and talents that come together across our campuses creating a learning environment and workplace that is supportive inclusive and inspiring.

With flexible learning options online on campus and hybrid we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities ensuring every learner has the chance to thrive.

When you join Indian River State College you become part of a collaborative and mission-driven community where your work makes a meaningful impact. Here your role is more than a job; its an opportunity to shape futures support student success and contribute to a college that is changing lives every day.

We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package:

• Health & Wellness: Medical dental and vision coverage; flexible spending accounts; life insurance; supplemental plans; and an Employee Assistance Program (EAP)

• Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage

• Retirement Security: Florida Retirement System (FRS) participation plus optional tax-deferred annuities and Roth 403(b) plans

• Work-Life Balance: Generous paid vacation personal and sick leave

• Perks & Discounts: Reduced rates on services and access to local attraction discounts

• Growth & Development: Professional development opportunities leadership training and career advancement pathways

JOB SUMMARY:

Under general supervision develops implements monitors and supports integrations between the Colleges enterprise applications cloud services databases and external systems. Works with technology teams College departments and vendors to analyze integration requirements maintain reliable data exchange troubleshoot interface failures and ensure that integrations meet operational security and data-quality standards.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Design develop configure test implement and maintain integrations between enterprise applications cloud services databases and third-party systems.
• Develop and support application programming interfaces web services middleware workflows data transformations automated file transfers and extract-transform-load processes.
• Monitor scheduled integrations interface queues automated processes and data transfers to ensure timely and successful completion.
• Investigate and resolve integration failures data discrepancies authentication issues performance problems and other interface-related incidents.
• Work with College departments application owners technical teams and vendors to gather requirements and define data mappings business rules workflows and expected outcomes.
• Validate integrated data for accuracy completeness consistency and compliance with established business requirements.
• Develop test plans conduct integration testing coordinate user acceptance testing and support production deployment and post-implementation validation.
• Maintain technical specifications data mappings process diagrams configuration records troubleshooting guides and standard operating procedures.
• Apply appropriate security controls to integrations including authentication authorization encryption credential management secure file transfer and least-privilege access.
• Evaluate the effect of application upgrades vendor changes data-model changes and new business requirements on existing integrations.
• Coordinate with vendors and technical support providers to resolve issues and implement new or modified integration capabilities.
• Develop scripts queries and automated processes that improve data exchange monitoring error handling and operational efficiency.
• Follow established change-management incident-management software-development testing and documentation procedures.
• Participate in scheduled maintenance system implementations application upgrades after-hours support and the on-call rotation as assigned.
• Complete all other duties and responsibilities as assigned.

QUALIFICATIONS KNOWLEDGE AND SKILL REQUIREMENTS:

• Bachelors degree in Computer Science Information Systems Software Development Data Analytics or a related field preferred; or an equivalent combination of education training certifications and progressively responsible professional experience.
• Minimum of three (3) years of experience developing or supporting application integrations enterprise applications data interfaces software solutions or related technologies preferred.
• Experience supporting integrations involving Ellucian Banner ADP or comparable enterprise resource planning student information human resources or payroll systems is preferred.
• Working knowledge of REST and SOAP web services application programming interfaces JSON XML flat-file formats and secure file-transfer methods.
• Experience with SQL relational databases data queries data mapping transformation validation and troubleshooting.
• Experience with scripting or programming languages such as Python PowerShell JavaScript Java C# or comparable technologies.
• Familiarity with integration platforms middleware extract-transform-load (ETL) tools cloud workflow services or integration platform-as-a-service technologies.
• Working knowledge of authentication and authorization technologies such as OAuth API keys certificates SAML and service accounts.
• Familiarity with cloud applications software-as-a-service platforms enterprise resource planning systems student information systems and identity-management technologies.
• Understanding of software-development lifecycle testing version control change management incident management and release-management practices.
• Ability to analyze complex technical issues trace data through multiple systems identify root causes and implement reliable solutions.
• Understanding of data security privacy access control FERPA and other requirements applicable to institutional data.
• Strong analytical organizational documentation time-management and problem-solving skills.
• Excellent verbal and written communication skills and the ability to work effectively with technical personnel vendors administrators faculty and staff.
• Relevant certifications in cloud platforms integration technologies database technologies or enterprise applications are preferred.

Employees must able to respond effectively during emergency situations and participate in on-call rotations and off-hours maintenance as needed.

PHYSICAL DEMANDS:

This position classifies the physical exertion requirements as sedentary work involving lifting no more than 25 pounds at a time and occasionally lifting or carrying articles like docket files ledgers and small tools. Although a sedentary job is defined as one which involves sitting a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

ADDITIONAL EXPECTATIONS:

Requirements are representative of minimum levels of knowledge skills and/or abilities. To perform this job successfully the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally all employees of the College are expected to maintain professional standards of communication able to learn and apply new technology and abide by all policies and procedures. Continued employment remains on an at-will basis.

This description is intended to indicate typical kinds of tasks and levels of work difficulty that will be required of positions given this title and shall not be construed as declaring every specific duty and responsibility of the particular position. This job description is not intended to be a contract for employment and the employer reserves the right to make any necessary revisions to the job description at any time without notice.