Intake Director
Job Location:
Greenville, NC - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
INTAKE DIRECTOR PATHWAYS TO LIFE INC.
Location:Greenville NC / hybrid / travel between offices
Full-time Pay:$45000$55000
Pathways to Life is a behavioral health provider serving Members across North Carolina through Tailored Care Management (TCM) CST ACT IIH and peer support. We need an Intake Director who can take over a busy referral pipeline right away and bring structure to it.
What youll do
- Own the full referral-to-intake process: first contact eligibility scheduling chart opening and handoff to the service team
- Track every referral from start to finish so none go missing
- Coordinate with regional clinical directors outreach staff UM and authorizations
- Work with Trillium Alliance and Vaya on referrals eligibility and TCM assignments
- Keep intake records accurate and audit-ready in our EHR
- Report weekly on referral volume timeliness and conversion to leadership
Whats required
- Bachelors degree in a human services field preferred
- At least 3 years in NC behavioral health intake access or care coordination medical charts medical administration including at least 1 year supervising staff or a workflow
- Working knowledge of NC Medicaid Tailored Plans and MCO referral processes preferred
- Strong EHR and spreadsheet skills. You will live in both.
- Organized fast and consistent follow-through. This role cannot let things slip.
- Valid NC drivers license reliable transportation and willingness to travel between offices
- Must pass a background check and drug screen
Preferred: TCM experience QP status bilingual (English/Spanish)
Pathways to Life is an Equal Opportunity Employer.
Required Experience:
Director
About Company
Who we are looking for We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is...
