Intake Coordinator

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

Pay:$62000.00 - $72000.00 per year

Job description:

Always Compassionate Home Care provides the highest quality of community home-based services combined with exceptional compassion and innovation to enhance each patients quality of life. By bringing together several of the top home health agencies in the state we have become one of New Yorks leading providers with strategically placed offices that serve thousands of clients every day.

TheIntake Coordinatorwill directly educate a prospective patient through the intake process leading to enrollment with Always Compassionate Home Care.

This person will work closely with referral sources account managers clinical team and provider relations to ensure all tasks are efficiently completed associated with the enrollment process. The coordinators direct job function would allow for a patient to receive the proper care they need and confirm all information about said patient has been recorded correctly.

Qualifications:

• Working knowledge of NYS DOH Health Care operations.
• Excellent organizational and time-management skills
• At least 3-5 years of experience ina Home Care setting
• Strong communication and interpersonal skills
• Attention to detail with problem solving skills
• Strong customer service background

Requirements:

• Obtains initial authorization for care from respected parties- Pharmacies or insurance companies
• Refers to scheduling department need for coverage
• Answers phones from referral sources for intakes
• Reports back to referral source status of start of care
• Documents and reports to Supervisor when there is a change in client status change in service requirement change in employee assigned to case and any unsatisfactory performance
• Ability to use time efficiently
• Ability to work in a fast-paced environment and demonstrated ability to multi-task
• Technically savvy - proficient in use ofsmartphones tablets laptopsand other devices
• Exceptional communication skills - demonstrated ability to communicate and follow-up in a timely manner
• Bachelors degree required

Benefits:

• 401(k)
• Health Insurance
• Dental/Vision
• Aflac
• Paid time off

Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion sex gender identity sexual orientation pregnancy status as a parent national origin age disability (physical or mental) family medical history or genetic information political affiliation military service or any other non-merit based factors protected federal state or local law. All employment related decisions are based solely on relevant criteria including experience and suitability. If you require assistance to fill out this application form or during any phase of the job application process please notify the person who gave you this form or Always Compassionate Home Cares Human Resources Department and every reasonable effort will be made to accommodate your needs in a timely manner in accordance with federal state and/or local law.

CORPWKD

If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!