Instructional Designer

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

At Axon we build technology that keeps people safefrom connected sensors and body cameras to cloud-based software real-time operations platforms and training solutions. Axon has long been the trusted technology partner for public safety agencies worldwide and we are now bringing that same expertise to a rapidly growing Enterprise marketserving large-scale organizations across retail healthcare logistics and other commercial sectors.

As Axons Enterprise business expands we are seeking an experienced Instructional Designer with strong video and digital content development skills to join the Axon Global Training Services this role you will design and develop high-quality learning experiencesprimarily delivered through video and eLearningthat support the adoption and effective use of Axon products by enterprise customers.

The training you create will help thousands of frontline workers and security professionals across some of the worlds largest organizations build confidence and competence with Axon technology in their specific environment.

Location: Hybrid Presence based near our US Hubs - Boston Atlanta Denver Seattle New York City or Scottsdale. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays with the flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation and our in-office culture is designed to foster meaningful teamwork mentorship and shared success.
Reports to: Axon Manager of Global Training
Direct Reports: none

As part of the Axon Global Training Services team you will partner with subject matter experts product teams and customer-facing stakeholders to design engaging scalable training solutions focused on Axons Enterprise market.

You will:

• Collaborate with subject matter experts to analyze training needs and translate technical operational and product content into engaging learning experiences tailored for enterprise audiences.
• Design and develop video-based and blended learning content including microlearning scenario-based videos and eLearning modules.
• Create and edit instructional videos using tools such as Camtasia Adobe Premiere Pro or similar including scripting storyboarding and basic post-production.
• Develop eLearning content using tools such as Articulate Storyline Articulate Rise and PowerPoint ensuring usability accessibility and learner engagement.
• Contextualize product training for different enterprise verticals and personasensuring that learning content reflects the specific operational priorities and language of each audience (e.g. retail healthcare logistics security).
• Localize and adapt training content for specific industries regions or customer environments including terminology and compliance considerations.
• Apply adult learning theory instructional design best practices and assessment strategies to all learning solutions.
• Design course documentation and assets such as lesson plans learning objectives facilitator guides learner materials and knowledge checks.
• Build training that scales across large distributed organizationssupporting consistent learning outcomes whether an organization has ten locations or thousands.
• Evaluate and iterate on existing content based on learner feedback performance data and business needs.
• Balance quality scalability and efficiency while managing multiple projects and deadlines.

• Bachelors degree in Instructional Design Education Communications or equivalent practical experience
• 3 years of experience in instructional design with a strong emphasis on digital and video-based learning
• Demonstrated experience creating instructional videos and multimedia learning content
• Hands-on experience with Camtasia Articulate Storyline Articulate Rise and PowerPoint (or comparable tools)
• Experience writing instructional copy scripts and storyboards for video and eLearning
• Strong project management skills with the ability to work cross-functionally
• Ability to translate complex technical legal or product information into clear learner-focused content
• Willingness to travel occasionally (approximately 23 days per quarter)
• Masters degree in Instructional Design Learning Sciences or a related field
• Experience developing training for enterprise or corporate environments with the ability to tailor content for audiences ranging from frontline employees to security and operations leadership
• Experience contextualizing the same product or platform for different industries verticals or buyer personas
• Experience supporting industries such as retail healthcare logistics or physical security
• Familiarity with learning management systems (LMS) and data-informed content iteration
• Experience developing multi-modal learning solutions (video eLearning facilitator-led job aids)
• Experience designing training that scales across large distributed organizations

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all caregivers
• Medical Dental and Vision plans
• Fitness and wellness programs
• Emotional and mental wellness support
• Learning and professional development opportunities
• And yeswe have snacks in our offices

Benefits may vary depending on the nature of your employment and the location where you work.

Required Experience:

IC