Inside Sales Representative Strategic Accounts

Inside Sales Representative-Strategic AccountsFlow Control Group (FCG) is a leading solutions provider focused on technically oriented products and services for the flow control fluid handling and process and industrial automation sectors with 170 locations throughout North America. FCGs distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets by utilizing a unique model with over 100 distribution (brand) companies 3000 suppliers and 75000 customers and with over 3000 employees across North America and Puerto Rico. FCG has completed more than 85 acquisitions since 2015 and today represents one of the largest and fastest-growing organizations in the industrial distribution and service provider space. FCG provides a unique atmosphere facilitating high-level collaborations by connecting like-minded professionals through our technology and operating group networks. Lastly FCGs equity partner KKR a leading global investment firm is focused on employee engagement as a key driver in building stronger businesses. The cornerstone of their business model has been to allow all employees to take part in the benefits of ownership by granting them the opportunity to participate in the equity return alongside KKR. Beyond sharing ownership KKR also supports employee engagement by investing in training across multiple functional areas and by partnering with the workforce to give back to the OverviewFlow Control Group is seeking a highly proactive and collaborative Inside Sales Representative to join our team. This critical role requires a dynamic sales professional who combines technical aptitude with outstanding customer service possessing a comprehensive understanding of the brands and technology groups owned by Flow Control Group to drive daily commercial an Inside Sales Representative you are the primary point of contact for our customers and the critical engine driving our transactional and consultative sales cycle. On a daily basis you will act as the vital link between our customers and our internal teams collaborating closely with Estimators Project Managers and Strategic Account Managers to respond to customer inquiries generate quick-turn quotes process orders and proactively follow up on outstanding opportunities to maximize revenue ResponsibilitiesSolution-Based Selling: Maintain a solid working knowledge of FCG brands products and technologies to quickly identify the best flow control solutions for recurring customer inquiries and -Selling & Cross-Selling: Identify opportunities to recommend complementary products accessories or premium brand alternatives to maximize order value and improve the customers operational Point of Contact: Act as the daily commercial face of FCG providing prompt professional and knowledgeable support to customers regarding pricing availability and order Follow-up: Consistently follow up on outstanding quotes and proposals overcoming customer objections to close transactional sales and secure purchase Quoting: Evaluate standard customer inquiries configure standard flow control packages (valves automation pumps instrumentation) and quickly generate accurate commercial quotes using ERP and CRM Entry & Verification: Accurately process customer purchase orders verifying that pricing part numbers lead times and terms of sale align perfectly with the original quote before entering them into the Support Ecosystem: Collaborate daily with Strategic Account Managers to support key accounts and partner with Estimators to hand off highly complex custom engineering & Logistics: Work closely with purchasing manufacturing brands FCG brands and logistics teams to expedite critical orders proactively communicating potential delays and resolution steps to the Maintenance: Maintain meticulous records of customer interactions quotes and opportunities within the CRM system to ensure accurate pipeline reporting and sales & SkillsExperience: 3 years of experience in inside sales customer service or application support within the industrial flow control fluid handling valve automation or instrumentation industry is strictly : Associates or Bachelors degree in a technical or business discipline is preferred or equivalent specialized industry Familiarity: Strong fundamental knowledge of flow control technologies equipment and industrial distribution Proficiency: Experience utilizing ERP systems CRM software (e.g. Salesforce) and digital sizing/configuration Skills: Outstanding verbal and written communication skills with a natural ability to build trust handle difficult customer scenarios with grace and maintain high energy over the & Urgency: Highly organized with a strong sense of urgency and the ability to prioritize and manage a high volume of emails and phone inquiries in a fast-paced We OfferCompetitive base salary with performance-based incentive opportunities and a comprehensive benefits package (Medical Dental Vision 401k etc.).Opportunities for career advancement into Outside Sales Estimating or Project Management within a rapidly growing industry-leading organization.A collaborative high-energy work environment with exposure to a wide variety of engineering technologies and market Control Group is an Equal Opportunity EmployerEmbody the FCG Core ValuesEntrepreneurship - We are driven by an entrepreneurial spirit and an ownership mindset inspiring us to take responsibility for outcomes and being empowered to make the decisions that will lead to those believe in the power of people with amazing ideas tireless energy unstoppable drive unrelenting grit and a desire to improve our - We have the confidence to take on the hardest problems yet we are rooted in a genuine sense of humility. We endeavor to earn trust every day by being honest in our dealings and acting with integrity regardless of how hard the challenge. We speak with candor and always strive to be better - We nurture and celebrate a culture that embraces diverse points of views backgrounds and experiences. We know that a workplace which cultivates a sense of inclusion and respect will develop the most talented and capable - We aspire to be connected for life with our customers and suppliers and we embrace the responsibility that comes with that. We know they lean on us for essential vital and mission-critical solutions. We pride ourselves on continuous value-creation for our - While we are many companies we are one team. We work together to drive results and achieve greatness. We encourage calculated risk-taking and the courage to overcome challenges that others shy away - We create opportunities and solve problems withinnovative engineered solutions and services. We believe in continuously learning and exploring the unknown to find solutions. We encourage thinking that challenges constraints and promotes resourcefulness.