Inside Sales Representative

Responsibilities:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential and cultivate positive customer relationships and be comfortable communicating via phone and emailProvide price and availability on any standard or specialty items directly to customersTake and solicit orders from customers over the phone and via e-mailProcess orders via order entry system from our stock or directly source from suppliersExpedite orders and maintain contact with customers and up on orders to assure critical any order problems related to delivery or paperwork issues directly with customer and all inquiries/contacts in a professional in concert with our outside sales team; funnel leads/opportunities to the sales teamResolve product issues or determine product needs over the phone or via e-mailAssist with Shipping and Receiving of Products as they come inPeriodically you will be asked to attend essential trainings at our vendor locations that may involve overnight travel. All travel expenses will be reimbursed and paid for by the :Ability to address concerns and communicate clearly and efficientlyConvey a positive customer-friendly dispositionComfortability communicating with customers and coworkers on the phone Handle and resolve challenging problemsStrong organizational communication attention to detail and time management skillsEstablish priorities work independently and proceed with objectives with minimal supervisionStrong customer-service focus with a passion to exceed customer expectationsHigh energy drive and sense of responsibilityWork Environment:This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop/laptop computers photocopiers and smartphones. You will be provided with multiple screens headsets and everything needed to perform your Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift up to 15 lbs. open filing cabinets and bend stand sit as necessary. Position Type/Expected Hours of Work:This is a full-time position. Days and hours of work are Monday through Friday 8:30 AM 5:00 PM. A 30 min lunch break is included during that period. Our company receives Required Education and Experience:High School DiplomaStrong mechanical aptitude a plus