Inside Sales Representative II

Now Hiring: Inside Sales Representative IIOlympia WAUtilizes knowledge of sales techniques company products/services and general industry knowledge to provide sales and customer service support to both retail and contractor customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers. Assists customers with issues such as product selection pricing availability refunds/exchanges. Determines customer requirements and expectations in order to recommend specific products and services. May recommend alternative products based on cost availability or specifications. Generates sales quotations requiring a working knowledge of company products procedures and engages in selling company products and services. Provides material take offs estimates and pricing of large packages (e. g. decks garages millwork kitchen bath doors etc.). Enters orders into computer the production and delivery of orders with store customer calls as opportunities to provide information about features and benefits of company products and services and engages in researching identifying and soliciting new customers and expanding business with current order processing issues to ensure customer satisfaction and optimize sales opportunities. Identifies trends in customer satisfaction or participate in coordinating and conducting customer assistance to less experienced Inside Sales assist with store housekeeping signage stocking inventory control and other related and paces own work efficiency in order to meet daily weekly project or team-related productivity current on customer preferences changes in local codes and product developments by attending in-house training sessions vendor training or reading trade and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required. May recommend changes to improve safety Requirements:High school diploma or GED and 1 (one) year of sales experience or equivalent combination of education and Environment / Physical Activity:Subject to both typical office environment and outside locations with temperature and weather be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.