Inside Sales Representative

• Interacting professionally with customers on operational issues projects and contracts handling routine matters with vendors and liaising with internal departments
• Building excellent relationships with Future Techs sales staff our customers and technology vendors
• Working with OEMs and distributors to compile competitively priced IT product quotes
• Preparing quotes proposals special bid pricing and deal registrations
• Communicating with customers to gather requirements and specifications
• Processing customer orders accurately and efficiently ensuring all information is complete and entered correctly into internal systems
• Managing purchase orders with distributors and technology vendors to support customer orders and project requirements
• Tracking orders from placement through fulfillment and proactively communicating order status updates to customers and internal stakeholders
• Working closely with sales procurement and operations teams to ensure timely order processing and delivery
• Reconciling order discrepancies and coordinating resolutions with customers vendors and internal departments
• Appropriately escalating critical issues and providing timely updates to customers and management

• At least one year of business-to-business account/service order management purchasing sales support or related experience
• Solid problem-solving skills and attention to detail
• Self-driven motivated and extremely detail-oriented
• Strong organizational and PC skills
• Must excel in a fast-paced environment focused on driving customer satisfaction
• Strong written and verbal communication skills
• Must be well-versed in MS Excel and other Microsoft Office applications
• ERP SAP or other order management system experience is a plus
• Experience processing customer orders purchase orders and working with vendors or distributors is preferred
• Understanding and knowledge of servers storage basic networking and computers is highly preferred
• Knowledge of IT OEM and distribution channels is also highly preferred
• This position has responsibilities that include working with a government contractor; therefore U.S. citizenship is required.

Employment decisions at Future Tech Enterprise Inc. will be based on merit qualifications and abilities. Future Tech Enterprise Inc. does not discriminate in employment opportunities or practices on the basis of race color religion sex national origin age disability or any other characteristic protected by law.