Inside Sales Representative

Position Summary

Delva Tool & Machine is seeking anInside Sales Representativefor our Cinnaminson NJlocation.The Inside Sales Representativewill serve as the strategic relationship owner for some of Delvas most important and complex customer accounts. Youll work directly with customers operations engineering estimating and leadership to ensure successful program execution while identifying opportunities for long-term growth.

• Own and manage strategic customer relationships across multiple levels of customer organizations
• Lead customer business reviews including delivery performance quality metrics capacity planning and growth opportunities
• Develop and execute account strategies designed to grow revenue and strengthen long-term partnerships
• Negotiate pricing long-term agreements and commercial terms alongside company leadership
• Proactively identify customer risks supply chain challenges and new program opportunities before they become problems
• Coordinate internally with Operations Engineering Quality and Scheduling to ensure successful execution of customer programs
• Serve as the internal advocate for customer needs while balancing operational realities
• Monitor market trends customer developments and competitor activity to help drive business strategy
• Mentor junior Account Representatives and Account Managers on communication quoting and customer management best practices
• Represent Delva during customer visits trade shows and industry events as needed
• Support quoting activity customer forecasting production planning and long-term program management

• 5 years of experience in account management customer management inside sales business development or program management within manufacturing aerospace defense or precision machining environments
• Strong understanding of CNC machining manufacturing processes materials and production workflows
• Experience managing complex customer relationships and navigating high-pressure situations professionally
• Ability to communicate effectively with both customers and cross-functional internal teams
• Strong commercial awareness with the ability to balance customer expectations against operational capabilities
• Highly organized with strong follow-through and attention to detail

Benefits and Perks

Our comprehensive benefits package includes but is not limited to a competitive salary between $90000 - $125000/year depending on experience accrued vacation time paid holidays 401(k) with company match health dental and vision insurance as well as Short-Term Disability Long-Term Disability and life/AD&D insurance.

We are a drug-free workplace / Equal Opportunity Employer and Prohibit Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual experience and qualifications without regard to a persons sexual orientation gender identity gender expression religion disability race creed color sex age national origin or ancestry or any other status protected by the laws or regulations in the locations where we operate.