Inside Sales Representative Baltimore, MD
Baltimore, MD - USA
Job Summary
Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
As the largest private-sector power producer in the world and the nations largest producer of clean and reliable energy Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade and we are cultivating a workplace where our employees can grow thrive and contribute. Now integrated with Calpine our portfolio includes 55 gigawatts of capacity from nuclear natural gas geothermal hydro wind and solar facilities with the generating capacity to power the equivalent of 27 million homes.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together were creating healthier communities and a cleaner planet and our people are the driving force behind our success. At Constellation you can build a fulfilling career with opportunities to learn grow and make an impact. By doing our best work and meeting new challenges we can accomplish great things. Join us in meeting the countrys energy needs today and tomorrow.
Total Rewards
Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families helping them prepare for the addition to highly competitive salaries eligible employees are offered a bonus program 401(k) with company match employee stock purchase program; comprehensive medical dental and vision benefits including robust wellbeing programs; disability and life insurance benefits; paid time off for vacation holidays and sick days; and much more.
Expected salary range of $45717 to $50797 varies based on experience along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
In a call center environment our Inside Sales representatives focus on customer acquisition through company issued opportunities. NO COLD CALLING. Our Inside Sales representatives work in a fast-paced environment where we work with potential customers to diagnose their problems and offer solutions. Qualifying and closing the sale of our suite of Home Comfort products with primary focus on Residential Water Heaters (Gas/Electric) along with IAQ (Indoor Air Quality) products. Must be energetic well-spoken and eager to close sales.
Primary Duties and Accountabilities
Professional call center environment with structured starting times
Verbally describes promotes and sells home comfort products and services (water heaters duct cleaning humidifiers air cleaners extended warranties and other related services.)
Recommends suitable home comfort products and services explaining important features functions benefits and cost / benefit relationships.
Processes sales orders extended warranties credits exchanges and coordinates sales and installation / service.
Coordinates and schedules installation of water heaters and IAQ products
Acknowledges customers purchase (follow up call thank you note etc.) and customer survey.
Keeps abreast of latest water heater and indoor air quality products by studying spec sheets manufacturer literature or professional publications.
Maintains an acute awareness of competition for feedback to management and to enhance value selling
Maintains current Constellation Home comfort product and pricing. Attends product sales and customer service training sessions on an ongoing basis.
Makes outbound re-hash calls to customers who have inquired about our products & services
Required Experience:
IC
About Company
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