Inside Sales Representative

LoadUp is on a mission to make removal and disposal simple honest and stress-free. Founded in 2014 we set out to disrupt an industry known for hidden fees and vague pricing and built a tech-powered platform that gives customers real-time upfront pricing and a vetted network of local pros who show up and get it done. No guessing. No surprises. Just honest service done right.

Today were one of the largest on-demand junk removal and home services platforms in the country matching individuals and businesses nationwide with trusted providers for removal disposal assembly and hourly labor.

Were one of Inc.s 5000 Fastest-Growing Companies and have been a certified Great Place to Work since 2019.

Were growing fast and were looking for talented driven people who want to help us keep reimagining what this industry can be. If youre excited by the idea of building something real moving quickly and doing right by customers join our mission!

As an Inside Sales Representative at LoadUp youll play a key role on our growing Sales Team. This is a great opportunity to launch or grow your career in a fast-paced supportive environment. Youll connect with potential customers help them understand our services and guide them through the booking processfrom first contact to final scheduling. Using phone email chat and text youll build relationships answer questions and ensure each customer knows exactly what to expect when choosing LoadUp. This is a full-time role.

• Become a knowledgeable ambassador for LoadUplearn our services and pricing so you can confidently guide customers through their options.

• Deliver friendly helpful service to every customer and prospectyour communication skills and positive attitude will make a real impact.

• Follow clear proven sales processes including using call scripts updating lead and sales activity in our CRM and managing your pipeline effectively.

• Learn and master LoadUps internal software to help track orders and stay up to date on driver activity.

• Support customers through every step of the sales process from first conversation to final scheduling.

• Respond quickly and professionally to inbound calls chats and texts from customers and prospects.

• Stay engaged with leads by following up through calls emails and text messages to answer questions and close the sale.

• Work one of our three available shifts with the unique flexibility to work completely remotely from home during weekend shifts:

  • Shift 1: SatWed 7:30 AM4:30 PM (In-office weekdays remote WFH weekends)

  • Shift 2: TueSat 11:00 AM8:00 PM (In-office weekdays remote WFH Saturday)

• You are currently located in the North Atlanta area and are comfortable commuting to the office in Alpharetta GA for your weekday shifts.

• You enjoy connecting with others communicating clearly and staying organizedeven when juggling multiple tasks in a fast-paced environment.

• Youre motivated to succeed love working toward targets and enjoy the challenge of helping customers find the right solution.

• You take pride in your work stay curious and want to grow your skills while solving real customer problems.

• You think on your feet offer thoughtful solutions and stay focused on delivering the best outcome for each customer.

• You dont get discouraged by objectionsyou see them as opportunities to build trust and guide the conversation forward.

• Competitive Compensation

• Health & Wellness Coverage

• Generous Paid Time Off

• 401(k) with 5% Company Match

• Monthly Lifestyle Stipends Employee Recognition programs and Referral Bonuses.

LoadUp is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.