Inside Sales
Portland, TX - USA
Job Summary
Pay:$23.00 $26.00 per hour
Join our team:
Unisource Manufacturing is seeking a motivated self-starter with excellent multi-tasking customer service attention to detail and communication skills to join out team as an Inside Sales Representative. Must have an aptitude for numbers and the drive to learn about the manufacturing process to appropriately communicate with customers. This is an on-site role with a full-time schedule Monday-Friday.
What you will do:
- Operate as the subject matter expert for all customers products pricing manufacturing timelines and our high-quality customer service strategy for products.
- Continuously learn on an ongoing basis and obverse plant operations to accurately speak to all customers products pricing and manufacturing timelines to up-to-date knowledge.
- Build and maintain customer relationships developing trust and dependability.
- Identify customer needs and recommend appropriate products.
- Coordinate with the Outside Sales team to service specific customers assist with special projects and telemarketing.
- Resolve calls with potentially upset or confused customers with patience professionalism and confidentiality.
- Completes data entry in a manufacturing MRP system with a high concern to attention to detail
- Perform other duties as assigned
Skills & Qualifications:
- Excellent oral and written communication skills capable of communicating with all levels of personnel and customers
- Ability and interest in learning extensive information regarding industrial manufacturing and capable of discussing information
- Ability to thrive in a fast-paced activity-based sales environment
- Be capable of identifying and resolving problems in a timely manner utilizing situational analysis and understanding when to escalate appropriately.
- Comfortable working on computers and have a working knowledge of Microsoft Word Excel PowerPoint and capable of data entry
- Capable of adapting to changes in the work environment with competing demands and unexpected task assignments
- Ability to speak clearly and persuasively in positive and negative situations
- Ability to efficiently prioritize and plan work activities and develop realistic action plans
- Reliable punctual and able to work independently or as part of a team
- Responds to management direction and feedback appropriately and solicit feedback proactively
- Ability to communicate and work professionally with other employees sales management and outside clients
- 2 years prior experience in Sales and customer service
- Prior experience in industrial manufacturing is a plus
- Ability to read write and speak English
- High school diploma or equivalent
Physical Requirements
- Ability to sit for prolonged periods of time
- Ability to navigate the warehouse environment floor and observe operations for prolonged periods of time
- Ability to work in both an office and warehouse environment with changes in temperature heat noise and metal materials
- If hired you will be required to undergo a background check and urinalysis test. We do NOT screen for Marijuana/THC and this does not affect your possibility of employment.
Whats in it for You
- Pay starting at $23.00 $26.00 DOE
- Quarterly profit-sharing bonuses
- Growth and learning opportunities
- Health Insurance HSA FSA Dental Vision Life/Disability insurance
- 401(k) with employer match
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
Job Type
Full Time Non-Exempt
On-site
Monday-Friday
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About Company
RW Connection, industrial equipment and maintenance, repair & operations services, with commercial supply inventories of nearly 100 million in 55 locations and services from hose production to hoses testing & certification, hydraulic hose assembly to our customer service.