Infrastructure Tech 3

Essential Functions:

• Provide team leadership and assist Operations Managers as needed with employee assessments feedback and local requirements.
• Complete physical installations and removal of structured cabling components cabinets pathway systems (cable tray) move equipment racks and related communications infrastructure materials.
• Lead team to perform installation and service of low voltage category cabling fiber optic cabling communications cabling communication equipment and other various low voltage related systems such as Category 3 Category 5 Enhanced Category 5 Category 6 and Fiber Optic Structured Cable Distribution Systems.
• Represent Black Box in client meetings to ensure that all parties are consistently updated on work progress and client expectations are being met.
• Engage in internal planning to optimize Black Boxs ability to complete the project within established guidelines.
• Assist with material control to make sure that technicians have all materials needed to complete their work.
• Ensure Black Box quality and safety guidelines are being followed.
• Assist PM with SOW and scope management on project and service requests.
• Communication and reporting of daily activity completed for run books and project task logs and assessment of completing task in the time allotted for completion.
• Evaluate diagnose troubleshoot cabling infrastructure systems and perform repairs as necessary.
• Perform site survey document findings for submittal to sales engineering regarding requirements and needs.
• Execute project milestones and test plans.
• Complete project closeout deliverable packages Test Results As-Built Pictures and Quality Audits.
• Travel to client sites as needed to complete assigned work and transport a variety of items (e.g. tools equipment supplies etc.) for the purpose of ensuring the availability of materials required at client site.

Education Requirements:

• Associate degree or Certification in a technology services/technical discipline or equivalent work experience.

Experience Requirements:

• 6 years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)
• Experience in Project Management is a plus
• Superiorcommunications skills

Other Qualifications Skills & Certifications:

• CNET CNCI
• BICSI Installer (INST1)
• BICSI Installer 2 copper/fiber (INSTC/INSTF)
• BICSI Technician (TECH)
• Manufacturer certifications
• Valid drivers license
• Proven ability to install terminate & test low voltage cables to include twisted pair cable coax power limited tray cable stranded & solid conductor low voltage cable and fiber optic cable..
• Ability to install cable pathways conveyances (e.g. ladder trays support systems)
• Ability to communicate well and represent Black Box in client meetings and interactions
• Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom data security and wireless systems.
• Advanced knowledge of industry standards including BICSI ANSI EIA/TIA and local and National Electric Code.
• Advanced knowledge of publications pertaining to standard cabling for telecom data security & wireless systems practices engineering & Federal State & local safety standards.
• Mechanical aptitude with the ability to read blueprints architectural mechanical and electrical documents.
• Knowledge of through-wall penetration systems
• Ability to carry up to 30 lbs. and lift up to 50 lbs.
• Ability to climb ladders and work from heights

Competencies

• Analytical Thinking
• Business Oriented
• Communication & Interpersonal Skills
• Decisiveness
• Drive for Results
• Planning and Organizing
• Problem Solving
• Adaptability
• Collaboration
• Flexibility
• Professionalism
• Quality
• Reliability
• Technical Expertise
• Accountability
• Attention to Detail
• Crisis Management
• Customer Focus
• Fostering Teamwork
• Initiative
• Safety and Risk Management
• Familiarity with PCs. Be able to create and delete files and know their way around a PC; Outlook Excel