Information Technology Support Manager
Job Location:
Bala Cynwyd, PA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Liberty Healthcare Corporation seeks to hire an experienced healthcare information technology professional for an available full-time System Support Manager role.
Responsibilities
- Manage technology support services for approximately 1000 geographically dispersed end users
- Ensure a high level of responsiveness and customer satisfaction with IT support services
- Manage and develop a team of desktop support analysts and IT specialists
- Ensure the timely deployment of technology to new and existing staff
- Proactively identify technology-related risks and develop and manage mitigation plans
- Effectively manage the flow of requests for support and service
- Partner with organizational leadership and end users to identify opportunities for system improvements
- Assess the severity of issues and prioritize responses
- Analyze patterns to identify root cases and improvement opportunities
- Develop policies procedures specifications forms checklists flowcharts and support documentation
- Conduct in-person virtual and recorded training sessions for end users
- Continually evaluate current processes to identify areas for increased value additional efficiency and cost savings
- Prepare various standard and ad hoc reports
Schedule and work setting
You will work primarily Monday through Friday during daytime hours onsite at Liberty Healthcares office at 401 E. City Avenue in Bala Cynwyd PA 19004 with future consideration for hybrid status.
Pay and benefits
- Salary commensurate with role responsibilities and candidate qualifications
- Health dental vision life and disability insurance
- 33 days of cumulative paid time off annually for holidays vacation sick and personal time
- FSA 401k and other perks
Priority consideration will be given to applicants who have a bachelors degree in computer science or a related field although significant work experience will be considered as a substitute.
Candidates must be U.S. residents who are legally authorized to work in the United States without need for current or future employer sponsorship.
About Liberty Healthcare
Liberty Healthcare Corporation is a leading healthcare and human services organization and equal opportunity employer committed to diversity equity and inclusion. Our organization is composed of and proudly serves people of diverse backgrounds and abilities.
Next step
Click Apply and submit your resume for immediate consideration
Required Experience:
Manager
About Company
We are dedicated to making a difference in people's lives. Nationwide. Human & Healthcare Management Services. Clinical Staffing. Quality Assurance.
