Information Systems Manager

Schedule / Shift: Monday Friday 8:00am-5:00pm (based on scheduled requirements)

JOB SUMMARY

The Information Systems (IS) Manager is the technical owner of the organizations information systems network infrastructure and cybersecurity operations. This role owns day-to-day Information Technology (IT) operations while contributing to long-term technology strategy cybersecurity governance infrastructure modernization and business systems enablement.

The IS Manager serves as JSTs senior IT resource combining deep systems and network administration expertise with cybersecurity oversight identity and access management and incident response leadership. The role provides strategic and operational direction for IT and security initiatives and oversees IT support operations and personnel.

This position plays a critical role in aligning technology operations with organizational objectives and leading IT projects that support secure reliable and scalable business operations.

This role supports a workforce consisting of on-site employees remote personnel and globally deployed employees ensuring secure reliable and responsive technology services across office home travel and customer-site environments.

DUTIES & RESPONSIBILITIES

Systems and Network Administration

• Install configure and maintain servers firewalls network switches and Active Directory infrastructure.

• Administer directory services and group policy in support of secure identity and access management.

• Perform regular system updates security patches and configuration hardening.

• Design manage and validate backup and disaster recovery processes including daily weekly monthly and annual backups.

• Support and coordinate cloud-based applications SaaS integrations and hybrid operational environments.

• Provide and coordinate technology support for on-site remote and globally mobile employees ensuring secure access to business systems collaboration tools and operational resources regardless of location.

Security and Compliance

• Manage and coordinate cybersecurity awareness and end-user security training initiatives.

• Support organizational compliance requirements and external security audits.

• Monitor endpoint protection SIEM vulnerability management and logging platforms.

• Monitor security tools and system logs to detect investigate escalate and remediate security incidents.

• Review vulnerability scan results to identify critical and high-risk vulnerabilities and perform/oversee remediation efforts.

• Coordinate with management to update implement and enforce the organizations IT security policy.

• Maintain security documentation including access control records and incident reports.

Supervision and Leadership

• Serve as JSTs primary IT authority for local operational and cybersecurity matters.

• Contribute to and implement divisional IT strategy aligned with organizational and corporate objectives.

• Supervise mentor and evaluate the IT staff.

• Oversee the recruitment identification development mentoring performance management and accountability of IT personnel fostering a high-performing team aligned with organizational goals and strategic objectives.

• Assign and prioritize tasks ensuring timely resolution of support requests.

• Provide Tier 2/3 technical support and escalation coverage for complex issues beyond the Information Technology Technicians scope ensuring timely resolution and minimal downtime.

• Act as the primary technical advisor to management on technology and cybersecurity issues.

Strategic Planning and Management

• Coordinate with Corporate IT resources to support enterprise systems cybersecurity standards infrastructure initiatives and shared technology services.

• Participate in cross-functional planning initiatives supporting operational scalability and process improvement.

• Support and maintain ERP manufacturing engineering and business systems critical to company operations.

• Partner with operational departments to improve workflows reporting automation and system utilization.

• Define the roadmap and prioritization for the IT initiatives aligned with organizational goals.

• Develop and maintain IT budget hardware/software inventories and lifecycle management plans.

• Recommend and implement new technologies or process improvements to enhance productivity and security.

• Serve as liaison with external vendors and service providers.

• Establish and report on key IT operational and cybersecurity metrics.

• Monitor system availability backup integrity patch compliance and service response performance.

Project Management

• Execute approved IT initiatives through structured project management approved timelines and resource coordination.

• Coordinate across departments to ensure technology solutions meet user needs.

Identity and Access Management

• Ensure timely removal of access upon termination or role change.

• Grant modify and revoke access to systems applications and data.

• Implement and manage authentication mechanisms (MFA certificates).

• Reduce reliance on shared or static credentials.

• Conduct regular access reviews.

Perform other duties and responsibilities as assigned in support of business and operational objectives.

JOB REQUIREMENTS SKILLS AND EXPERIENCES

MINIMUM REQUIREMENTS

Knowledge and Experience

• Bachelors degree in computer science Information Systems or Cybersecurity or equivalent experience

• 7 years of related and progressively responsible IT experience.

• Experience supporting manufacturing engineering or industrial operations strongly preferred.

• Strong technical knowledge of network and operating systems

• Strong technical knowledge of current network hardware protocols and standards

• Experience supporting ERP platforms in manufacturing environments including implementation integration or production support.

• Proven experience in IT infrastructure planning and development.

• Experience working with business leaders and business functions and can demonstrate a strong track record of success and understanding the needs of the business and delivering technology solutions that meet those needs.

• Experience managing vendor relationships including negotiating contracts and pricing is preferred.

• 10-25% schedule flexibility with nights and weekends for company-wide upgrades installations upgrades backups etc.

Personal Attributes

• A business-focused leader with strong leadership skills who exploits information technology for business value.

• Excellent written and oral communication skills. Ability to move fluidly between and communicate easily with company leadership and technical and non-technical professionals across business functions.

• Excellent interpersonal skills.

• Ability to conduct and direct research into IT issues and products as required.

• Ability to present ideas in business-friendly and user-friendly language.

• Proven analytical evaluative and problem-solving abilities.

• Demonstrated ability to operate effectively as a hands-on technical leader independently managing priorities solving complex problems and driving initiatives to successful completion with minimal supervision.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Exceptional customer service orientation.

• Extensive experience working in a team-oriented collaborative environment.

• Physical Requirements: Able to safely lift carry push and pull objects up to 50lbs Able to sit for the duration of shift Able to climb balance stoop kneel crouch and reach with hands and arms

• Drivers License

EMPLOYEE EXPECTATIONS

Employees are expected to support the Companys values by demonstrating integrity simplicity trust respect and shared risk as well as by contributing at optimum levels toward the success of the company.

• INTEGRITY - We consistently operate at the highest ethical and moral standards

• SIMPLICITY - Our 80/20 Front-to-Back Process helps us think and act simply it creates an intense focus on our most profitable products and customers

• TRUST - We trust our people to operate with their best efforts and in the best interests of the company

• RESPECT - We treat everyone as we expect to be treated and value the diversity of perspectives backgrounds and experiences of all colleagues

• SHARED RISK - We celebrate our successes together and take responsibility for our mistakes and challenges as a team

COMPANY SUMMARY

JST is an industry leader dedicated to providing state-of-the-art wet processing drying and chemical management tools for applications in semiconductors electronics flat panel displays optoelectronics medical devices and other industries where cleanliness is critical.

COMPANY BENEFITS AVAILABLE

Medical / Dental / Vision 401(k) Matching Life Insurance Company Paid Short-Term and Long-Term Disability Paid Bereavement Leave Paid Parental Leave Paid Time Off Holiday Pay Referral Program Tuition Reimbursement Competitive Pay BOE Remote Work Flexibility (if applicable) Possible Relocation Assistance Available (if applicable) Sick-Pay (Oregon and California Only)

Important Notes:

JST is an AA/EEO employer.

Visa Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Background Check Policy: JSTs employees are subject to background checks based on business necessity. It is the employees responsibility to disclose prior arrests and convictions. If its found out that an employee might not be compliant with applicable policies JST reserves the right to conduct a background check and refusal to comply with the background check is subject to termination.

Pre-Employment Drug Testing Policy: All offers of employment are contingent upon submitting to a drug test and satisfying JSTs substance and alcohol testing requirements. If the applicant fails to comply with this policy the testing requirements of the Companys related requests or if the test result is positive and is subsequently confirmed the offer of employment shall be withdrawn.

Required Experience:

Manager