Information Section Chief Humanitarian Response

Duties and Responsibilities:

• Define and implement IT disaster recovery and continuity strategies to ensure system availability during emergency operations.
  
• Act as a liaison between IT and operational teams applying structured frameworks and ensuring technology solutions meet mission and compliance requirements.
  
• Manage setup maintenance and troubleshooting of communications systems hardware and software used in the field.
  
• Ensure secure and reliable data transmission between field sites Emergency Repatriation Centers (ERCs) and headquarters.
  
• Oversee user access controls system configurations and network integrity in accordance with security best practices.
  
• Provide technical support and problem resolution during emergency activations or site deployments.
  
• Maintain documentation of IT assets configurations and recovery procedures.
  
• Coordinate with federal and local partners to align IT infrastructure and reporting systems with operational needs.
  
• Perform other job-related duties as assigned.
  

• Demonstrated experience designing and implementing IT disaster recovery or business continuity frameworks.
  
• Experience supporting IT systems in emergency response or federally coordinated operations is strongly preferred.
  
• Strong technical knowledge of networking cloud services and data security protocols.
  
• Excellent problem-solving coordination and communication skills.
  
• Ability to manage multiple technical priorities under time-sensitive conditions.
  
• Bilingual fluency in English (Spanish Farsi Dari Pashto and/or Arabic) is strongly preferred.
  
• Completion of required FEMA ICS (Incident Command System) trainings is mandatory prior to deployment.
  
  

The Workforce Group a LEMOINE company is a Great Place to Work Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal state and local governments.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race color sex national origin age protected veteran status or disability status.