Inbound Supervisor

Lead the night shift to success as a hands-on warehouse operations supervisor who drives performance champions safety and develops high-performing teams. This role is ideal for a decisive leader who thrives in fast-paced environments excels at improving processes and keeps operations running smoothly through strong communication and accountability.

About Imperial (IDI)

Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years weve helped our partners grow smarter and strongeroffering unmatched product selection customized programs and expert retail support across health beauty wellness general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private label and seasonal program options.

What sets us apart Our singular focus is on providing retailers with the value innovation and differentiation they need to thrive in todays dynamic marketplace.

Our Mission prioritizes people embraces change and fosters growth. And our Vision is to redefine partnership with a lasting impact on our customers communities and the industry. At the center of it all is our amazing team.

Essential Responsibilities and Duties Include:

• Maintain a complete understanding of warehouse operations
• Responsible for building-wide decision making for all 3rd shift team members including Maintenance and Loss Prevention
• Demonstrate proficiency in operating training and utilizing all warehouse equipment such as pallet jacks electric pallet jacks (known as transporters) order pickers (known as cherry pickers) and reach trucks.
• Identify and implement process improvements in a warehouse environment
• Drive a culture of accountability and results through strategic deployment and effective performance management to desired outcomes
• Effectively communicate and engage with all levels of the organization as well as key suppliers and customers
• Provide leadership and talent management to their team by promoting team concepts coaching mentoring training individual development and creative problem solving
• Assist with the development and management of department budgets by minimizing the need and use of overtime.
• Plan work schedules complete daily end-of-shift reports and other required reports.
• Interview and hire qualified candidates conduct safety and new hire training promote cross training.
• Ensure introductory and annual performance reviews are conducted on a timely basis for department team members.
• Uphold high standards of housekeeping and safety in assigned departments.
• Performs other relevant job duties as required.

Qualifications:

• At least 2 years of leadership and management experience.
• Bachelors degree preferred and/or equivalent related warehouse management experience.
• Strong communication skills with the ability to effectively train and develop team members.
• Flexible schedule availability based on business needs.

Skills

• Strong and proven analytical problem-solving interpersonal and communication skills.
• Demonstrated focus on internal and external customers.
• Intermediate in Microsoft Office Suite Teams and other relevant software.
• Highly motivated with a track record of achieving personal team and organizational goals creates a sense of urgency and delegates appropriately.
• Capable of positively motivating oneself individuals and teams to exceed performance expectations despite complex fast-paced environment.
• Leadership style rooted in high integrity and focused on overall Mission of Imperial.
• Ability to effectively present information in one-on-one and group situations to customers clients and other employees of the organization.

Why Join Us

• 4 days10-hour work structure 3^rd shift
• Growth Culture: Opportunities for professional advancement
• Employee Perks: Discounted product store food events and summer food trucks
• Comprehensive Benefits: Health dental vision 401(k) PTO and more
• Conveniently located 150 Blackstone River Rd. Worcester MA on a Bus Route!

Required Experience:

Manager