Inbound Specialist (January Start Date)

Description

Welcome to Levata a hub of innovation and a community that thrives on values that set us apart. At Levata were not just about business; were about accelerating success prioritizing quality and advancing excellence inside out. Dive into a world where action is a way of life. At Levata we believe in taking decisive steps to propel business success. We are doers creators and innovators inspired by challenge and change. Our commitment to building trust is unwavering and we see your potential as our priority.

Apply now and become part of a community that understands that great outcomes are the product of great collaboration. As partners in transformation we work closely with our customers and teams to deliver extraordinary results. Everything we build we build together.

About the Role:

The Inbound Technical Specialist supports customers by responding to inbound calls emails and chats providing product recommendations and generating quotes. This role manages the sales process from initial inquiry through order completion ensures a positive customer experience and follows up on opportunities to drive revenue. Success is measured by responsiveness product knowledge and achievement of individual and team sales goals.

Essential Duties and Responsibilities

• Making technology-related product recommendations and providing quotes

• Fielding incoming calls from new or existing customersregardingproducts

• Intake of inbound leads through calls emails and chatregardingour products and sales orders

• Following up on quotes and customer inquiries

• Overseeing the order process and ensuring customer satisfaction

• Accomplish individual and team goals measured by activity and gross profit sales

What We are Looking For

• Proficient in Microsoft Outlook Word and Excel in addition to basic computer knowledge
• Driven motivated and a desire to be successful
• Excellent communication outgoing well-spoken and polished individual
• Some prior sales experience in a technical field
• Technology interest or background
• Bachelors degree preferred and at least one year of customer service or sales experience

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit and stand write operate a PC communicate listen and assess information. The employee may lift push pull or move 15 pounds. Visual requirements include distant close and color vision and ability to adjust focus.

Average compensation (base salary plus commission): $55000