Inbound Operations Supervisor

Job Description: Inbound Supervisor

Summary

This position is responsible for supporting warehouse operations supervising staff and ensuring a safe work environment.

Daily Responsibilities

• Correct any issues from daily PRIMA report-assure all is received into Prima
• Monitor- clerks forklift operators and labor during daily operations
• Ensure procedures are being followed correctly
• Address any workflow issues immediately to include priority
• Move Labor Clerks Forklift operators where needed ability to adapt
• Documentation accuracy -review inbound and outbound paperwork

Communication

• Notify Operations Manager of issues or delays
• Communicate with team for clarity on orders
• Escalate any missing or incorrect information
• Ensure inventory records are up to date
• Report summary of any issues or corrections
• Review and respond in a timely manner to daily e-mails from CSRs Inventory Management etc.

Process -Compliance

• Follow standard operating procedures (SOPs)-assure that team is adhering to all SOPs
• Assure everyone is properly using PPE
• Maintain organized and legible documentation-Keep copies of Workorders and Inventory request

Supervisory Responsibilities

Yes

Qualifications

Communication & Computer Skills

• Ability to effectively review prioritize and respond to emails in a professional and timely manner.
• Strong communication skills with the ability to work closely with Customer Service Representatives (CSR) warehouse personnel drivers customers and management.
• Ability to communicate operational updates shipment issues inventory discrepancies and customer requirements accurately and professionally.
• Proficient in Microsoft Outlook Excel Word and business software applications. -learn PRIMA our in-house WMS

Leadership Competencies

• Ability to lead by example and maintain accountability across warehouse operations.
• Strong organizational problem-solving and decision-making skills.
• Ability to prioritize workloads delegate tasks and meet operational deadlines.
• Commitment to safety quality customer service and continuous improvement.

Education and/or experience

• Minimum of 3 years of warehouse logistics or operations supervisory experience required.
• Forklift Operator-(preferred) Sit down propane lift
• Experience supervising warehouse personnel managing daily workflow and maintaining a safe and productive work environment.
• Experience with inventory control shipping receiving container operations and warehouse audits.
• Familiarity with CME and LME (London Metal Exchange) processes and commodities (preferred or willingness to learn.)
• Ability to learn and become proficient in PRIMA in-house Warehouse Management System (WMS).

Language skills

Ability to read and interpret documents in the English language. Ability to write the English language. Ability to speak the English language.

Required Experience:

Manager