Implementation Manager (Field-Based), Dallas

About Us:

Homebound is on a mission to make it possible for anyone anywhere to build a home using technology. Created by an experienced team of construction real estate design and technology experts Homebound is transforming the residential construction industry by improving the costly and inefficient process of building a home.

Weve created an entirely new way to build homes with technology powering every stage from start to finish to provide a seamless experience for our customers. Homeowners across the country can choose where they want to live select a home plan thats perfect for them then personalize and buy it all online. Homebound has raised $150M in capital from leading venture capitalists like Google Khosla Thrive Ventures and were scaling quickly in places like Texas Colorado and Florida. Come build your future with us.

As the Field Program Manager you will ensure that Homebounds technology and AI deliver measurable improvements in speed quality and cost across our homebuilding operations. You will lead field technology deployment change management process optimization and cross-functional execution helping bridge the gap between our product and operations teams to drive platform adoption and operational excellence on the jobsite.

This is a highly visible hands-on role for a self-starter who thrives in ambiguity influences without authority and leads by example. Reporting to technology leadership you will partner closely with product operations and field teams to help scale the systems tools and processes transforming a $1 Trillion industry. Strong performers will gain the exposure and skills to take on a broader technology implementation portfolio.

This role is based in Dallas/Fort Worth. Time will be split weekly between jobsites in Dallas and in-office days alongside Procurement Estimation and Architecture & Design to ensure tight coordination between field and central operations.

Scope is expected to expand to include Houston as a second market.

• Field Deployment & First-Line Support: Serve as the first point of escalation for technology troubleshooting in the field. Resolve daily escalations from Superintendents and maintain a weekly in-field presence across Dallas and over time Houston.

• Change Management & Field Enablement: Own technology onboarding for new Superintendents and trade partners. Maintain mobile field app training after initial launch and hold Supers accountable to best practices including schedule maintenance and video capture. Translate field feedback into product insights in partnership with the Implementation Manager and product managers.

• Platform Adoption and Impact: Co-own Super adoption metrics in Texas with the Implementation Manager. Diagnose root cause of adoption blockers and intervene 1:1 to course correct. Ensure the platform is generating reliable data to train our AI models.

• Workflow and Process Optimization: Shadow Supers on new community schedules and iterate task universe and sequencing based on site reality. Handle in-field schedule adjustments. Identify bottlenecks and recommend improvements to execution speed cost and quality synthesizing observed needs into actionable input for the product team.

• Cross-Functional Program Delivery: Run the third-party video capture program in market onboard capture partners validate uploaded submissions and ensure payment and feedback loops. Build strong working relationships across product operations estimation and procurement to keep schedules tasks and best practices aligned across field and central operations and maintain effective collaboration with front line construction partners.

• 4 years of experience in field operations construction supervision technical program coordination solutions implementation or process improvement.

• Demonstrated ability to drive technology adoption within field teams and achieve quantitative measures of success.

• Experience in residential construction homebuilding or field operations technology is a strong plus.

• Based in Dallas with weekly jobsite presence; future expectation of regular presence in Houston.

• Strong analytical skills including adoption metric tracking and root cause analysis.

• Excellent communication skills with the ability to translate between field technical and business stakeholders.

• A structured thinker with high EQ and initiative who knows when to drive tactical execution versus build a process for scale.

Our Commitment:

We are focused on building a diverse and inclusive workforce. If youre excited about this role but do not meet 100% of the qualifications listed above we encourage you to apply please submit an application with your resume on the Careers page.

Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal state or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Our Compensation Philosophy:

Our salary ranges are determined by role level and location. Please note that the salary range displayed on each job posting may vary by state. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter will share more about the specific salary range for your preferred location during the hiring process. Please note that each job posting includes a general description of any other compensation offered for the position in addition to the salary range displayed on the job posting. You can find information about our benefits here.

Required Experience:

Manager