Implementation Consultant, Audit

About Us
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity privacy and financial audit. Put simply we build software for the people who enable trust between businesses.

Were based in San Francisco CA but built as a remote-first company that enables you to do your best work from anywhere. Were backed by top investors including Growth Equity at Goldman Sachs Alternatives Bessemer Venture Partners 8VC Floodgate Y Combinator DNX Ventures Global Founders Capital Justin Kan Elad Gil and more.

We value diversity in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguides team is inclusive driven humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each others growth.

As an early stage start-up employee youll have the opportunity to build out the future of business trust. We make audit practitioners lives easier by bringing together up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product you will find a home at Fieldguide.

About the Role:

As an Senior Implementation Consultant at Fieldguide you will be an integral member of our go-to-market team working directly with our Customer Success and greater Go-To-Market teams to make significant impacts on our customers adoption of our platform.

Reporting into our Head of Solutions you will provide new Fieldguide customers with seamless onboarding experiences built to maximize our customers return on investment quickly. Our unique onboarding program Fieldguide Accelerator is designed to be best-in-class and prioritize quick time to value. You will be responsible for delivering this program to new Fieldguide customers.

What Youll Do:

• Build trust with customers. Maintain regular engagement cadences with customers through all phases of their implementation from sales handoff to value realization.

• Guide growth. Create a plan that outlines the customers goals with implementing Fieldguide and activities needed to meet those goals. Maintain regular reviews during their onboarding process to track progress and adapt plans where necessary.

• Build champions. Cultivate customer champions and grow their Fieldguide knowledge.

• Advocate for the customer. Be the link between the customer and Fieldguides Engineering Product Design; Customer Enablement; Sales; and other cross-functional teams. Be aware of and communicate customer needs internally to help shape the product roadmap internal processes and future onboarding iterations.

• Mitigate risks. Be proactive in identifying success risks and develop decisive action plans to mitigate them.

• Measure and document progress. Document the value Fieldguide provides to our customers by detailing customer case studies new use cases and success metrics. Track customer progress against their adoption map and be able to plot customer value realization over time.

About You:

• Deep industry knowledge and at least 2 years of experience in financial audit or assurance is a must.

• Hands-on experience with 1 years in technology consulting customer onboarding implementation or similar at a top management consulting firm (preferred) or high-growth startup. Strong consulting skills helping complex organizations succeed with proven results driving business value for customers as their trusted advisor.

• You are a team player and you are mission-first. Youre joining a hard-working team that trusts each other deeply. We wont compromise on this.

• Project management proficiency with proven ability to prioritize and manage multiple customers projects and requests with little direct oversight. You are able to professionally problem-solve while juggling several customers.

• Executive presence and ability to influence change. Demonstrated history of communicating effectively with customers and across internal teams.

• Bias towards action. You take ownership of projects end-to-end and see them through to completion with minimal direction or oversight.

More about Fieldguide:

Fieldguide is a values-based company. Our values are:

• Fearless - Inspire & break down seemingly impossible walls.

• Fast - Launch fast with excellence iterate to perfection.

• Lovable - Deliver happiness & 11 star experiences.

• Owners - Execute & run the business with ownership.

• Win-win - Create mutual value & earn trust for life.

• Inclusive - Scale the best ideas with inclusive teams.

Some of our benefits include:

• Competitive compensation packages with meaningful ownership

• Unlimited PTO

• 401k

• Wellness benefits starting on your first day

• Technology & Work from Home reimbursement

• Flexible work schedules

Required Experience:

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