Implementation Associate

Who We Are:
HelioCampus was founded with the purpose of helping college & university leaders navigate todays growing pressures. As one of EdTechs most steadily growing companies our roots in higher ed ground us in the critical nature of this work.

What We Do:
We help our clients navigate todays high stakes with data and Institutional Performance Management practices. Together with our clients we chart a path to sustainability by borrowing practices from the most successful businesses.

How We Do It:
We approach our work with a were on it attitude that the higher ed community has come to know and expect from our team. Were data geeks to our core committed to simplifying the toughest challenges and operating with transparency. Our most successful team members are change agents who love a challenge.

How Youll Help:
You will be part of an agile and growing team playing a critical role in helping us to research and organize large sets of higher education labor this role you will work collaboratively with our Client Success Team to process data submitted by our client universities into actionable reliable labor spend benchmarks that will ultimately be used by our team to advise senior finance executives at our client universities on administrative efficiency and effectiveness. You will also support the Assessment and Credentialing product with Self Studies and Outcome Sets.

What You Will Do:

• Adapt quickly to continuous shifts in educational technology and AI advancements proactively evolving workflows to improve time to value for our clients

• Support multiple product lines specifically Labor Cost Analytics Data Analytics and Assessment & Credentialing

• Perform in-depth research tasks in support of client desired data requests or follow-on services

• Organize multiple tasks manage project workflows and meet deadlines with minimal supervision and a high level of accountability

• Specifically for Labor Cost Analytics:

  • Organize and map large sets of higher education financial data in adherence to a standard data organization model

  • Lead the migration and subgroup comparison process including department matching title grouping and subgrouping

  • Perform rigorous data audits to ensure cross consortium consistency and data integrity.

  • Provide oversight and coaching to the Research Associate (RA) team including account-specific training and review of mappings

  • Support advanced implementation processes such as organization mapping and data file verification

  • Collaborate closely with the development team to drive product implementation and AI-driven enhancements managing requirements and feedback efficiently via Jira.

• Specifically for Assessment & Credentialing:

  • Support with creation of Self Studies and Outcome Sets

  • Assist with training and onboarding for new clients

  • Communicate with client regarding specific needs via Jira

You Will Be a Good Fit For This Role If You Have:

• A bachelors degree from an accredited institution

• Basic knowledge of university operational and finance related functions

• Ability to interact with and effectively work with multiple team members

• Energetic and eager to take initiative in a fast-paced and changing environment

• Able to prioritize multiple tasks without compromising quality

• Strong skills in interpersonal verbal written communication and time management

• Able to work independently with minimal supervision

Nice To Haves Include:

• Inquisitive attitude strong research skills a flexible mindset and do the homework mentality

• Previous experience in technology sales and/or higher education

• Analytical and the ability to think on the fly

• Experience with tools such as Excel PowerPoint Google Suite Smartsheets Jira and search engine navigation

Location:
HelioCampus has two locations Bethesda MD and Chapel Hill NC. This specific role is primarily remote with occasional travel to an office or client site.

Compensation and Benefits:
HelioCampus offers employees a competitive salary along with paid time off healthcare vision dental 401(k) w/ company match parental leave remote work flexibility home office perks and a fun collaborative work environment.

What Sets Us Apart:

1. Commitment to Higher Education: We believe that serving higher ed makes the world a better place. This drives our desire to deliver high-quality products and services to help higher education institutions serve their students and communities.

2. Flexibility to Fit Your Life: HelioCampus employees enjoy the autonomy freedom and trust of a remote-first working environment. We embrace an on it mentality both in and out of the workplace and employees are supported in pursuing personal and professional passions.

3. A Community of Bright Minds with Big Hearts: HelioCampus hires curious and talented practitioners who bring a diversity of thought and genuine care for one another and our clients to work every day. Our team members are more than a job description and are encouraged to show up as their full and authentic selves.

What We Believe:
HelioCampus is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

Disclaimer:
The list of responsibilities described above is not comprehensive. Other tasks not mentioned here may be required. Changing business conditions may trigger changes to job responsibilities. This job description is not an employment contract.

Physical Qualifications:

This position requires the following physical qualifications to support a productive remote work environment. We are dedicated to providing reasonable accommodations for individuals with disabilities to perform the essential functions of this role. If you require accommodations please discuss this during the application process.

Vision: Sufficient visual acuity to read documents view computer screens and engage in tasks that require attention to detail.

Hearing: Ability to communicate effectively in person (as applicable) and via phone or video conferencing ensuring clear understanding of verbal instructions.

Fine Motor Skills: Proficient use of hands for typing using a mouse and managing office equipment such as printers and scanners.

Lifting: Occasional lifting of up to 10 pounds (e.g. office supplies or equipment).